My brave wallet reports two different balances even verified with uphold

[baconmanic]

Hi All,

I am running into an issue where both my android device and windows PC are verified to Uphold. However they both report a different balance. I am certain that I have only ever had 4 devices attached. How can one find out?

However I do have the following logs on my mobile device…

[Aug 09, 2021, 3:41:55.7 PM:ERROR:post_suggestions_claim.cc(59)] Invalid request [Aug 09, 2021, 3:41:55.7 PM:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response [Aug 09, 2021, 3:41:55.7 PM:ERROR:wallet.cc(178)] Claiming tokens failed [Aug 09, 2021, 3:42:42.8 PM:ERROR:post_suggestions_claim.cc(59)] Invalid request [Aug 09, 2021, 3:42:42.8 PM:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response [Aug 09, 2021, 3:42:42.8 PM:ERROR:wallet.cc(178)] Claiming tokens failed [Aug 09, 2021, 3:42:44.4 PM:ERROR:post_suggestions_claim.cc(59)] Invalid request [Aug 09, 2021, 3:42:44.5 PM:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response [Aug 09, 2021, 3:42:44.5 PM:ERROR:wallet.cc(178)] Claiming tokens failed [Aug 09, 2021, 3:43:38.3 PM:ERROR:post_suggestions_claim.cc(59)] Invalid request [Aug 09, 2021, 3:43:38.3 PM:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response [Aug 09, 2021, 3:43:38.3 PM:ERROR:wallet.cc(178)] Claiming tokens failed

Any ideas? I’d really like my 20+ BAT!

[steeven]

Thank you for reporting! Please DM with the following information:

• Copy/paste your Wallet ID (found on brave://rewards-internals)
• Your OS and Brave version (first three lines in brave://version)
• A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

[baconmanic]

Sent over the requested info. I sent the info from both my LAPTOP and the Android device (which shows the higher balance, but didnt send anything to UPHOLD)