My Brave Rewards are gone! How do i get them back?

I have checked my brave rewards, but now they are gone. I havent send them to a wallet yet and “collected” them in the browser for months. Now they are all gone. If i check last months earnings i see the earned BAT but they are deleted on the awards page so i can withdraw them to my uphold.

How can i get back my brave rewards? i already got 100+ … Please help me to solve the issue!

Description of the issue:
How can this issue be reproduced?

Version 1.23.75 Chromium: 90.0.4430.93 (Official Build) (64-bit)
]( - my brave version

Thank you so much community!

Direct message someone from Brave support, like @steeven

is there a big chance that i will get them back?

I lost about 10 BAT 3 different times and had no recovery yet. I’m still hopeful though.

i have lost over 100 bat… what is wrong with brave?
a friend had the same issue and lost around 30 bat

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I don’t know what the issue is precisely but I know they’re working on a fix since it is increasingly happening for more and more users.

still need help of one of the mods… @steeven does not answer :frowning:

update: @steeven have sent you all the informations via DM

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

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