My bats missing

My balance appeared until the 6th, from then on it disappeared, then it started as if it was a new month and nothing of it appeared on the wallet. And where the balance appeared, “MISSING: MONTHNOV 2021” appears.

In the app log (android), this appears:

07 de nov. de 2021 5:39:35,6 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 5:39:35,6 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 5:39:36,2 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 5:39:36,2 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 5:39:45,2 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 5:39:45,2 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 5:39:45,4 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 5:39:45,5 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 5:40:15,1 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 5:40:15,1 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 5:40:15,5 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 5:40:15,5 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 6:21:38,3 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 6:21:38,3 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 6:21:38,5 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 6:21:38,5 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 6:21:42,7 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 6:21:42,7 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 6:21:42,9 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 6:21:42,9 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 7:01:48,2 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 7:01:48,2 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 7:01:48,4 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 7:01:48,4 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 7:04:36,4 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 7:04:36,4 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 7:04:36,6 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 7:04:36,6 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!

[07 de nov. de 2021 8:07:29,9 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 8:07:29,9 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 8:07:30,2 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 8:07:30,2 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 8:36:19,2 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 8:36:19,2 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 8:36:19,4 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 8:36:19,4 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 8:45:58,4 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 8:45:58,4 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 8:45:58,6 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 8:45:58,6 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 9:25:32,9 AM:ERROR:get_me.cc(64)] Unexpected HTTP status: -1
[07 de nov. de 2021 9:25:32,9 AM:ERROR:uphold_user.cc(69)] Couldn’t get user
[07 de nov. de 2021 9:25:32,9 AM:ERROR:uphold_wallet.cc(110)] Couldn’t get the user object from Uphold!
[07 de nov. de 2021 9:25:32,9 AM:ERROR:get_card.cc(44)] Unexpected HTTP status: -1
[07 de nov. de 2021 9:25:32,9 AM:ERROR:uphold.cc(152)] Couldn’t get balance
[07 de nov. de 2021 9:25:32,9 AM:ERROR:wallet_balance.cc(150)] Can’t get uphold balance
[07 de nov. de 2021 9:25:32,9 AM:ERROR:get_me.cc(64)] Unexpected HTTP status: -1
[07 de nov. de 2021 9:25:32,9 AM:ERROR:uphold_user.cc(69)] Couldn’t get user
[07 de nov. de 2021 9:25:32,9 AM:ERROR:uphold_wallet.cc(110)] Couldn’t get the user object from Uphold!
[07 de nov. de 2021 9:25:32,9 AM:ERROR:get_card.cc(44)] Unexpected HTTP status: -1
[07 de nov. de 2021 9:25:33,0 AM:ERROR:uphold.cc(152)] Couldn’t get balance
[07 de nov. de 2021 9:25:33,0 AM:ERROR:wallet_balance.cc(150)] Can’t get uphold balance
[07 de nov. de 2021 9:27:13,0 AM:ERROR:get_card.cc(44)] Unexpected HTTP status: -1
[07 de nov. de 2021 9:27:13,0 AM:ERROR:uphold.cc(152)] Couldn’t get balance
[07 de nov. de 2021 9:27:13,0 AM:ERROR:wallet_balance.cc(150)] Can’t get uphold balance
[07 de nov. de 2021 9:27:58,9 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 9:27:59,0 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 9:27:59,1 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 9:27:59,2 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 10:12:13,7 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 10:12:13,7 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 10:12:13,9 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 10:12:13,9 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 10:12:16,8 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 10:12:16,8 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 10:12:17,0 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 10:12:17,0 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 10:29:12,9 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 10:29:12,9 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 10:29:13,4 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 10:29:13,5 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!

[07 de nov. de 2021 11:17:43,2 AM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[07 de nov. de 2021 12:12:14,2 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[07 de nov. de 2021 12:27:13,5 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[07 de nov. de 2021 12:42:18,6 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[07 de nov. de 2021 12:47:08,6 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[07 de nov. de 2021 12:52:42,7 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[07 de nov. de 2021 12:53:06,6 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 12:53:06,6 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 12:53:06,8 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 12:53:06,8 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 1:12:23,2 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 1:12:23,2 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 1:12:23,2 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 1:12:23,2 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 1:20:14,1 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 1:20:14,1 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 1:20:28,1 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 1:20:28,1 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 1:44:44,5 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 1:44:44,5 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 1:44:44,8 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 1:44:44,8 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 2:32:13,0 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 2:32:13,0 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 2:32:13,3 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 2:32:13,3 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!

[07 de nov. de 2021 3:17:40,8 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 3:17:40,8 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 3:17:41,0 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 3:17:41,0 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 3:23:20,7 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 3:23:20,8 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 3:24:00,1 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 3:24:00,1 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 3:24:00,3 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 3:24:00,3 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 4:22:22,2 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 4:22:22,2 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 4:22:22,9 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 4:22:22,9 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 4:39:31,0 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 4:39:31,0 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 4:39:31,5 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 4:39:31,5 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 4:43:51,3 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 4:43:51,3 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 4:43:51,5 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 4:43:51,5 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 5:15:15,1 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 5:15:15,1 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 5:15:15,4 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 5:15:15,4 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 5:52:37,0 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 5:52:37,1 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 5:52:37,3 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 5:52:37,3 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!

[07 de nov. de 2021 7:34:26,8 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 7:34:26,8 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 7:34:27,0 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 7:34:27,1 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 8:01:16,7 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 8:01:16,7 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 8:01:16,9 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 8:01:17,0 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 8:28:29,8 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[07 de nov. de 2021 8:28:29,8 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[07 de nov. de 2021 9:09:25,0 PM:ERROR:ad_rewards.cc(73)] Failed to reconcile ad rewards due to invalid wallet
[07 de nov. de 2021 9:09:25,0 PM:ERROR:redeem_unblinded_payment_tokens.cc(62)] Failed to redeem unblinded payment tokens due to invalid wallet
[08 de nov. de 2021 8:07:39,2 AM:ERROR:ad_rewards.cc(73)] Failed to reconcile ad rewards due to invalid wallet
[08 de nov. de 2021 8:07:39,3 AM:ERROR:redeem_unblinded_payment_tokens.cc(62)] Failed to redeem unblinded payment tokens due to invalid wallet
[08 de nov. de 2021 8:33:06,0 AM:ERROR:refill_unblinded_tokens.cc(83)] Failed to refill unblinded tokens due to an invalid wallet
[08 de nov. de 2021 10:09:26,7 AM:ERROR:refill_unblinded_tokens.cc(83)] Failed to refill unblinded tokens due to an invalid wallet
[08 de nov. de 2021 10:27:04,1 AM:ERROR:refill_unblinded_tokens.cc(83)] Failed to refill unblinded tokens due to an invalid wallet

[08 de nov. de 2021 11:21:24,6 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[08 de nov. de 2021 11:21:24,6 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[08 de nov. de 2021 11:21:24,9 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[08 de nov. de 2021 11:21:25,0 AM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[08 de nov. de 2021 1:57:54,6 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[08 de nov. de 2021 1:57:54,6 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[08 de nov. de 2021 1:57:54,9 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[08 de nov. de 2021 1:57:54,9 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[08 de nov. de 2021 1:57:59,2 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[08 de nov. de 2021 1:57:59,2 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[08 de nov. de 2021 1:57:59,5 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[08 de nov. de 2021 1:57:59,5 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[08 de nov. de 2021 1:59:31,7 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[08 de nov. de 2021 1:59:31,7 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[08 de nov. de 2021 2:00:28,0 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[08 de nov. de 2021 2:00:28,0 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[08 de nov. de 2021 2:00:40,3 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[08 de nov. de 2021 2:00:40,3 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[08 de nov. de 2021 2:00:40,5 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[08 de nov. de 2021 2:00:40,6 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[08 de nov. de 2021 2:01:05,9 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[08 de nov. de 2021 2:01:05,9 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[08 de nov. de 2021 2:01:06,1 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[08 de nov. de 2021 2:01:06,1 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[08 de nov. de 2021 2:02:31,8 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[08 de nov. de 2021 2:02:31,8 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[08 de nov. de 2021 2:02:57,1 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[08 de nov. de 2021 2:02:57,1 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[08 de nov. de 2021 2:03:51,3 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[08 de nov. de 2021 2:03:51,3 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[08 de nov. de 2021 2:05:48,4 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[08 de nov. de 2021 2:05:48,4 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!
[08 de nov. de 2021 2:10:15,8 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[08 de nov. de 2021 2:10:15,8 PM:ERROR:uphold_wallet.cc(333)] Transferring tokens failed!