Briefly describe your issue:
My BAT rewards vanished from my Browser Wallet after I did the Brave browser upgrade recently. Since I think I did it on Nov 01st the upgrade, I was hoping the counter might have just reset and I will get a payout in my Gemini account. However, it’s past 07th Nov and nothing is reflected in my Gemini account, and event Brave statements don’t reflect any accumulation for Oct 2021.
What Operating System and Brave version are you using (Menu --> About Brave
)?
Brave: Version 1.31.88 Chromium: 95.0.4638.69 (Official Build) (x86_64)
OS: macOS Catalina Version 10.15.7 (19H1419)
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
10/29/2021
Have you been able to successfully receive payments in the past?
No, since this Nov 07th, 2021 was supposed to be my first rewards payout.
Are you using a VPN? (yes/no)
Yes
Are you in a supported region (see here for list of supported regions)?
Yes Arizona, USA
Does your device pass the SafteyNet check (Android only)?
N/A, I use Mac
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Never
Attached are my ad-history/wallet snapshot & Oct statement.!
BraveRewards|690x331
OctoberStatement|574x500