My BAT disappeared when I connected my Uphold account

Brave Rewards Rewards (Uphold)
1

Briefly describe your issue:
I had 72.5 BAT on Brave, when I connected my Brave Account to my Uphold account, they disappeared. I contacted Uphold support, they said I should contact Brave.

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 11, 1.48.167.

Is your Brave Rewards Profile currently verified? (yes/no)
Yes.

What date did you connect a your Brave Rewards Profile?
Dec 21, 2022

Have you been able to successfully receive payments in the past?
Yes.
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Are you using a VPN? (yes/no)
No.

Are you in a supported region (see here for list of supported regions)?
Yes (France).

Have you fully completed Uphold’s CDD requirements?
Yes.

2

You should raise a support ticket at

KEEP IN MIND THAT SUPPORT MIGHT NOT BE ACTIVE SINCE ITS A WEEKEND IN THE US AND GENERALLY TEAM WORKS ONLY WEEKDAYS.

3

Thanks, I’ll do so if they don’t respond here in the next few days.