My BAT disapear after claim

[Emericain]

Hi !

Today is the day for claim the rewards.
I claimed the rewards, and they didn’t appear in my wallet, I don’t know why.

Here are the screenshots of the problem :

Can you do something for me, please ?

[Emericain]

The rewards reappeared after I disconnected from my Uphold wallet.

[creator22]

pls check

May 5th Ads Reward Claim Errors

DO NOT re-install as it will make it impossible for us to restore your BAT balance! LATEST UPDATE MAY 18 Quick Update for iOS users: Latest version is 1.16.2. If you recently installed the hotfix v1.16.1 (May 15) and your main wallet balance dropped to 0.0 BAT or decreased unexpectedly, please do not panic. This is simply a display issue and has been fixed with v.16.2 (May 18). If you haven’t yet received the automatic update, you can go to the app store and update to v1.16.2 manually. Qu…

[Emericain]

Thank you, I just disconnected from my Uphold wallet and rewards reappeared.

So, I used my BAT to tips a website.

Thanks for help!

[Ucinus]

same issue for me. the wallet is not connected to uphold so I can’t use the fix presented here. I will wait for another fix