My August brave creator payment did not reach my Uphold account

I would like to know why my brave creators payment did not reach my uphold account, I only received the 11 bat from my cell phone and computer profile, but not the 17 BAT that it says in my brave creator, I hope I can help.

In my brave creators it says that it has already been paid but in my uphold account I never arrive


Please DM the email linked to your account. Thanks.