We’d also like to remind our users that the most efficient way to request support would be to post to our Community support forum. Brave team members and developers are often addressing issues on Community directly.
BECAUSE THEY SAY THEY CAN NOT HELP IF THE MAIL INDICATES THAT THEY CAN HELP THE PROCESS BY HERE?
they are not answering email support
poor publisher got ban
Please refer to the following thread regarding your suspension: Important Information regarding Account Reviews/Suspensions