Briefly describe your issue:
Have brave Brower on 4 devices
Razer touch screen laptop
Windows 10 gaming pc
Windows 10 streaming pc
And Samsung 10 edge mobile device
On the mobile device and on the streaming pc. I have recieved my rewards
On the GAMING pc. I was given the same (you will recieve your rewards in 7 days ) message and the timer worked. But when the timer ran out… initially only the streaming pc was given a claim link
Then the razer laptop recieved a link to claim about an hour later
I was unable to use the touch pad or a regular mouse in order to drag the brave icon into a circle square or triangle
I still , 12 days later have the claim button on my laptop but it will not register the security code of drag and drop
The mobile phone recieved the claim button a bit later , but would not claim either
I would click claim and it would just start timing out.
I tried a half dozen times or more and then left it
In the morning my mobile device had finally recieved the rewards
Now I have recieved 2 of 4 device rewards
The gaming pc however did not recieve any claim button nor any notification of receiving the rewards or not
And the will claim in 7 days timed out by its appropriate time
And the laptop is still unable to drag and drop verify…
What Operating System and Brave version are you using (
Menu --> About Brave)?
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??