More than half my BAT disappeared on verification

Brave Rewards
1

I have been using Brave since 2020, I made a wallet back in 2020 and can still access it, but never actually withdrew my BAT that had been accumulating over the years. I just verified today with Gemini, and now a large amount of my Bat is gone. There is still records in my statements from ads of how much I should have that add up to the amount I had, but now I have none and I can’t put any in Gemini.

It just lists as 137 when I had 370 moments ago. And it reflects the same in the deposit history on my gemini account. How did I lose more than half of my rewards verifying?

2

I guess it’s better to raise a ticket in such a case.
Raise one at
If https://support.brave.com/hc/en-us/requests/new?request_from_search=true&ticket_form_id=360001302431

Also, share the ticket id so if anyone from the support team sees this they will be able to pull up your case.

3

Thank you, I put in the ticket in, its 170375.

I’m just so confused how I could have so much of my BAT disappear instantly and the gemini transfer show the same.

4

Hello,

I am looking into this for you. Thanks again for your patience on this matter.

Brave Team

2 Likes
5

Is there any movement on this? I am still missing more than half my BAT

6

It looks like ya never responded to the request from last Thursday. Would you mind checking your email and replying to the request for additional information?

Thank you!

7

Thank you for your help.

8

Did you retrieve the missing tokens?

9

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