Monthly payouts stuck or wrong?

Briefly describe your issue:

Payments are way lower than what i have earned. My bat is growing every month to 6.9 on android browser but upload account is is only getting 0.3 paid in every month. Since sept its dropped from 0.8-2.5 payment every month?

Have you reduced the payment or is something wrong?

What Operating System and Brave version are you using (Menu --> About Brave)?

Android but i accross all systems

Is your Brave Rewards Profile currently connected to a custodian or Solana? (no)

What date did you connect your Brave Rewards Profile?

No idea

Have you been able to successfully receive payments in the past?

Yes

Are you using a VPN? (yes/no)

No

Are you in a supported region (see here for list of supported regions)?

Yes

@allanwilson

There’s no estimated earnings or anything. You would see no balance increasing throughout the month. So if you’re claiming to see some number going up, then you’re using a far outdated browser, fake version of Brave, or something…but the only thing we have to see increase on is the amount of ads we have seen. And the only balance visible to us is that existing balance in our “wallet,” such as how much BAT is in Uphold.

Yeah…I wrote a big long topic with many replies and tons of helpful information over at Saoiray's Discussion about Rewards payout amounts

You might want to spend time reading it. But we get paid only for the ads Brave is paid to share. They no longer pay for House Ads, which was at least 50% of the earnings most of us got. So now any ad about Brave services won’t pay.

How much we earn is just based on what ad sales they have.

That isn’t the answer to the question that was asked. You were supposed to say like Android 8 or Android 13. Then also which version of Brave, such as 1.23.456 or whatever. Being clear about what specific OS and versions help to know what might be going on. If you’re using an older version of Brave, then you’ll also have issues with pay and all as well.

Thank you for your reply, my bat balance was around 2 in jan and is now 6.9. Thats quite clearly an increase and not a claim, i can’t confirm the total in feb as im not aware of any section where you can check this?

Im not questioning how or why i receive payments, i had a look through the site for any obvious answers and none of the articles cover what i’m actually asking.

I simply wondered if there was an issue as my Bat balance has never been over 2bat after any monthly payment. Since sept last year i have never had more than 0.4 bat paid into the account. I wondered if theres been an historic payment issue thats stuck on my brave browsers

All the brave browsers on two andriod phones and two pc’s are all up to date and were downloaded from brave.

Both androids are Brave 1.79.123, Chromium 137.0.7151.104.

I cant confirm windows pc until im home.

@allanwilson

I apologize. I was seeing it that you’re reporting a counter increasing like to say you should be getting 6.9 BAT but only was receiving the other amount. The phrasing at least sounded that way and seemed to be a reference to the Estimated Earnings we used to have. But I see you’re not saying that.

It all depends on the country you’re in and what ad campaigns there are. The long topic I wrote covers details about how to check which ad campaigns are in your area, which OS they appear on, how much we get for each ad, etc.

If your country has few ad campaigns or aren’t paying much, then might explain the problem.

That said, if you believe there to be some issue with payouts, then I would suggest you do as the template mentioned which is to create a support ticket so they can look into your account(s) specifically and provide relevant answers.

If you have a payment issue please submit a ticket to us directly.

Ticket Submission Form

I shall do that. Thank you for your help.

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