Mobile vpn stopped working and wont recognise the subscription

Current subscription through google. Was working an hour or so ago and now it doesnt recognise my subscription. Please rectify today or arrange reimbursement


@B-Lee and @Mattches wanted to tag y’all in as I can confirm that on Android it seems not to have a Restore or Already purchased VPN? button like exists on iOS or Desktop versions.

@Tee65773 you likely will want to create a Premium Support Ticket at so they can try to look into things with you. Also be advised with it being Friday, there’s a good chance they won’t be able to get back to you until next week…though I’m hoping they’ll pop in with some ideas before the weekend.

Please submit a ticket to us and we’ll be happy to help: