Briefly describe your issue:
I have a balance showing 60+ BAT in my mobile rewards wallet that is not showing up in Uphold. My balances from desktop are syncing fine and match with Upload balance.
I have no “Verify Wallet” option in mobile. It just says “Your Wallet”.
I also have “CLAIM” on my mobile rewards window but clicking it shows “Oops, something is wrong. Please try again later.” This has been an issue since MAY 21’. Not sure if related.
What Operating System and Brave version are you using (
Menu --> About Brave )?
Mobile - Brave 1.30.89, Chromium: 94.0.4606.81 - Android 11
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
Over 1 years ago
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??