Mobile app crashes a lot

Description of the issue:
My problem is that the mobile app crashes a lot and I don’t really know why. I’ve noticed it happens mostly when I try to input something into a search bar or when I try to tap on textboxes but it rarely happens during scrolling. The app closes without any crash report. I’ve been having this problem since months but it’s getting more frequent lately. It doesn’t really matter how many other apps running in the background or how many pages I have opened. I’m using the app on my Huawei P30 with Emui 12.0.0.

How can this issue be reproduced?

  1. Use the mobile app for a few minutes
  2. Try to input something to a searchbar or textbox
  3. App crashes

Expected result:
Not crashing.

Brave Version( check About Brave):
1.49.122 but happened with earlier versions too.

Mobile Device details
Huawei P30
EMUI 12.0.0

Additional Information:
I use Gboard as my input method.

Hello @szabolcs5757

Thank you for reaching out and I’m sorry to hear you are going through this. Can you please go to brave://crashes and

  • if you have automatic crash reporting is enabled (Settings --> brave shields and privacy --> Automatically send diagnostic reports), please respond back here with the crash report ID
  • If Automatically send diagnostic reports is not enabled, ensure you click Send on these crash reports listed on the page, then reply here with the crash report ID.

Regards!

Thank you for your reply.
I’ve checked the reports though I can only see 4 crashes but this happens way more frequently.

The 4 crashes’ ID:
98cd0700-c5e7-be09-0000-000000000000

63b40700-c5e7-be09-0000-000000000000

5fb40700-c5e7-be09-0000-000000000000

5db40700-c5e7-be09-0000-000000000000

Thanks for helping me

Hi again! @szabolcs5757

Thanks for the information, I’ve shared this with our team and I’m waiting for further information on the matter. Once our team has answers, we will get back to you as soon as possible.

Regards!

2 more crashes

4c870000-d711-c809-0000-000000000000

4f870000-d711-c809-0000-000000000000

Using a password manager with autofill? @szabolcs5757

Yes, i’m using bitwarden.

Hi,

I have the same issue, for me it is happened for at least a few weeks. I’m also using Gboard for input and Bitwarden as my password manager so it seems to be the same issue, my crash happened right after clicking the search bar on Google, and before the keyboard popped up Brave crashed.

Device: OnePlus Nord
Brave Version: 1.49.122 (also tried the beta app, same issue)

Crash ID: 4d4e0100-d711-c809-0000-000000000000

-Tim

Hi @Tim6

Thanks for the information, I’ve shared this with our team and I’m waiting for further information on the matter. Once our team has answers, we will get back to you as soon as possible.

Have a great day!

Its a chromium bug with password autofill, disable autofill should fix this issue.

2 Likes

I understand it’s a bug, but turning my password manager’s autofill of would be a big inconvenience for me. So until it’s fixed I must stick with other browser no matter how much I like Brave. Thanks for the reply!

Affects other chromium browsers, so not specific to Brave