Mobile app crash on start up since 1.47.175

Last night my phone automatically updated brave to version 1.47.175 and after the update, it is crashing immediately when i try to open it.

Brave Version: 1.47.175

Mobile Device details: Samsung SM-G965F, android version 8.0.0

Additional Information: Cache cleared, would rather keep my tabs if possible

Hello @Schmant

Thank you for reaching out and sorry to hear you’re having trouble with Brave. Could you please try installing the Beta or Nightly version of Brave to see if the issue persist on those versions?

Additionally, Can you please go to brave://crashes and

  • if you have automatic crash reporting is enabled (Settings --> brave shields and privacy --> Automatically send diagnostic reports), please respond back here with the crash report ID
  • If Automatically send diagnostic reports is not enabled, ensure you click Send on these crash reports listed on the page, then reply here with the crash report ID.

Be waiting for your response!

Hi Alice, I’m having the same problem as OP. Crash report cannot be accessed as the app crashes immediately. Beta works, but unsure whether it’s due to stable vs beta issue or corrupted data files. Should I create a seperate thread or use this one ?

Hi all,

I’m having the same issues, but for me the Beta and Nightly version crashes as well on launch.

Hi all. Yes same issue as OP. Vesrion 1.47.175, android version 8.0.0.

@Schmant @kaikai @Antonio56 Welcome to the community.

@edininja Welcome back.

Try this?

Clearing cache (posted by @Swarvey in Crashing since last update):

Have you tried clearing the app cache/data

Settings → Apps → Brave → Manage Storage → clear cache

Hope this helps. Please post an update. Take care.

1 Like

Hi Chocoholic, I have already cleared cache (not data) and force restart. Problem still persists. I do not want to clear data as I have not synced my tabs.

Hi,

Here are the contents of logcat when reproducing the crash, hope it helps. Let me know anything else I can try.

01-23 03:04:12.497 19252 19252 W System.err: java.lang.NullPointerException: Attempt to invoke virtual method ‘boolean android.app.NotificationChannelGroup.isBlocked()’ on a null object reference
01-23 03:04:12.498 19252 19252 W System.err: at Az.b(chromium-MonochromePublic.apk-stable-414717823:1)
01-23 03:04:12.498 19252 19252 W System.err: at Bz.a(chromium-MonochromePublic.apk-stable-414717823:19)
01-23 03:04:12.498 19252 19252 W System.err: at org.chromium.chrome.browser.notifications.BraveNotificationWarningDialog.x3(chromium-MonochromePublic.apk-stable-414717823:3)
01-23 03:04:12.498 19252 19252 W System.err: at org.chromium.chrome.browser.app.a.q0(chromium-MonochromePublic.apk-stable-414717823:475)
01-23 03:04:12.498 19252 19252 W System.err: at org.chromium.chrome.browser.ChromeTabbedActivity.q0(chromium-MonochromePublic.apk-stable-414717823:8)
01-23 03:04:12.498 19252 19252 W System.err: at sR.run(chromium-MonochromePublic.apk-stable-414717823:342)
01-23 03:04:12.498 19252 19252 W System.err: at gK.run(chromium-MonochromePublic.apk-stable-414717823:12)
01-23 03:04:12.498 19252 19252 W System.err: at android.os.MessageQueue.nativePollOnce(Native Method)
01-23 03:04:12.498 19252 19252 W System.err: at android.os.MessageQueue.next(MessageQueue.java:335)
01-23 03:04:12.498 19252 19252 W System.err: at android.os.Looper.loop(Looper.java:206)
01-23 03:04:12.498 19252 19252 W System.err: at android.app.ActivityThread.main(ActivityThread.java:7843)
01-23 03:04:12.498 19252 19252 W System.err: at java.lang.reflect.Method.invoke(Native Method)
01-23 03:04:12.498 19252 19252 W System.err: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:592)
01-23 03:04:12.498 19252 19252 W System.err: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:952)
01-23 03:04:12.499 19252 19252 F chromium: [FATAL:jni_android.cc(315)] Please include Java exception stack in crash report
01-23 03:04:12.500 0 0 F KERNEL : [111144.139550] Unhandled debug exception: aarch32 BKPT (0xe0000000) at 0x00000000b91ed004
01-23 03:04:12.606 19430 19430 E libc : Access denied finding property “vendor.audio.hal.boot.timeout.ms”
01-23 03:04:12.603 19430 19430 W linker : type=1400 audit(0.0:57439): avc: denied { read } for name=“u:object_r:vendor_audio_prop:s0” dev=“tmpfs” ino=17797 scontext=u:r:untrusted_app:s0:c188,c256,c512,c768 tcontext=u:object_r:vendor_audio_prop:s0 tclass=file permissive=0 app=com.brave.browser
01-23 03:04:12.673 19252 19252 F libc : Fatal signal 5 (SIGTRAP), code 1 (TRAP_BRKPT), fault addr 0xb91ed004 in tid 19252 (m.brave.browser), pid 19252 (m.brave.browser)
01-23 03:04:12.767 19437 19437 F DEBUG : *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
01-23 03:04:12.767 19437 19437 F DEBUG : Build fingerprint: ‘asus/WW_I001D/ASUS_I001_1:11/RKQ1.200710.002/18.0210.2201.215-0:user/release-keys’
01-23 03:04:12.767 19437 19437 F DEBUG : Revision: ‘0’
01-23 03:04:12.767 19437 19437 F DEBUG : ABI: ‘arm’
01-23 03:04:12.767 19437 19437 F DEBUG : Timestamp: 2023-01-23 03:04:12+0800
01-23 03:04:12.767 19437 19437 F DEBUG : pid: 19252, tid: 19252, name: m.brave.browser >>> com.brave.browser <<<
01-23 03:04:12.767 19437 19437 F DEBUG : uid: 10188
01-23 03:04:12.767 19437 19437 F DEBUG : signal 5 (SIGTRAP), code 1 (TRAP_BRKPT), fault addr 0xb91ed004
01-23 03:04:12.768 19437 19437 F DEBUG : Abort message: '[FATAL:jni_android.cc(315)] Please include Java exception stack in crash report
01-23 03:04:12.768 19437 19437 F DEBUG : ’
01-23 03:04:12.768 19437 19437 F DEBUG : r0 00000000 r1 00000000 r2 00000000 r3 b713f3e9
01-23 03:04:12.768 19437 19437 F DEBUG : r4 ffadbad0 r5 bb61cce0 r6 ffadbad8 r7 00000000
01-23 03:04:12.768 19437 19437 F DEBUG : r8 0000004f r9 50c31f00 r10 ffadb6a8 r11 ffadb668
01-23 03:04:12.768 19437 19437 F DEBUG : ip bb59ca60 sp ffadb568 lr b91dde67 pc b91ed004
01-23 03:04:12.873 19437 19437 F DEBUG : backtrace:
01-23 03:04:12.873 19437 19437 F DEBUG : #00 pc 02560004 /data/app/~~yxvHkWFk7ZTnlDC7FJ-khw==/com.brave.browser-XdmYOmpdKSPyQ6-xhGwIWw==/base.apk!libmonochrome.so (offset 0x8692000) (BuildId: 19df20e82ce76c67db3d97859ab07da3a63b6c03)
01-23 03:04:12.873 19437 19437 F DEBUG : #01 pc 025c36cb /data/app/~~yxvHkWFk7ZTnlDC7FJ-khw==/com.brave.browser-XdmYOmpdKSPyQ6-xhGwIWw==/base.apk!libmonochrome.so (offset 0x8692000) (BuildId: 19df20e82ce76c67db3d97859ab07da3a63b6c03)
01-23 03:04:12.873 19437 19437 F DEBUG : #02 pc 011490f7 /data/app/~~yxvHkWFk7ZTnlDC7FJ-khw==/com.brave.browser-XdmYOmpdKSPyQ6-xhGwIWw==/base.apk!libmonochrome.so (offset 0x8692000) (BuildId: 19df20e82ce76c67db3d97859ab07da3a63b6c03)
01-23 03:04:12.873 19437 19437 F DEBUG : #03 pc 025be511 /data/app/~~yxvHkWFk7ZTnlDC7FJ-khw==/com.brave.browser-XdmYOmpdKSPyQ6-xhGwIWw==/base.apk!libmonochrome.so (offset 0x8692000) (BuildId: 19df20e82ce76c67db3d97859ab07da3a63b6c03)
01-23 03:04:12.873 19437 19437 F DEBUG : #04 pc 025be7bb /data/app/~~yxvHkWFk7ZTnlDC7FJ-khw==/com.brave.browser-XdmYOmpdKSPyQ6-xhGwIWw==/base.apk!libmonochrome.so (offset 0x8692000) (BuildId: 19df20e82ce76c67db3d97859ab07da3a63b6c03)
01-23 03:04:12.873 19437 19437 F DEBUG : #05 pc 02586279 /data/app/~~yxvHkWFk7ZTnlDC7FJ-khw==/com.brave.browser-XdmYOmpdKSPyQ6-xhGwIWw==/base.apk!libmonochrome.so (offset 0x8692000) (BuildId: 19df20e82ce76c67db3d97859ab07da3a63b6c03)
01-23 03:04:12.873 19437 19437 F DEBUG : #06 pc 0259288d /data/app/~~yxvHkWFk7ZTnlDC7FJ-khw==/com.brave.browser-XdmYOmpdKSPyQ6-xhGwIWw==/base.apk!libmonochrome.so (offset 0x8692000) (BuildId: 19df20e82ce76c67db3d97859ab07da3a63b6c03)
01-23 03:04:12.873 19437 19437 F DEBUG : #07 pc 02592fc1 /data/app/~~yxvHkWFk7ZTnlDC7FJ-khw==/com.brave.browser-XdmYOmpdKSPyQ6-xhGwIWw==/base.apk!libmonochrome.so (offset 0x8692000) (BuildId: 19df20e82ce76c67db3d97859ab07da3a63b6c03)
01-23 03:04:12.873 19437 19437 F DEBUG : #08 pc 025b53ed /data/app/~~yxvHkWFk7ZTnlDC7FJ-khw==/com.brave.browser-XdmYOmpdKSPyQ6-xhGwIWw==/base.apk!libmonochrome.so (offset 0x8692000) (BuildId: 19df20e82ce76c67db3d97859ab07da3a63b6c03)
01-23 03:04:12.873 19437 19437 F DEBUG : #09 pc 025b4f89 /data/app/~~yxvHkWFk7ZTnlDC7FJ-khw==/com.brave.browser-XdmYOmpdKSPyQ6-xhGwIWw==/base.apk!libmonochrome.so (offset 0x8692000) (BuildId: 19df20e82ce76c67db3d97859ab07da3a63b6c03)
01-23 03:04:12.873 19437 19437 F DEBUG : #10 pc 00011dd5 /system/lib/libutils.so (android::Looper::pollInner(int)+692) (BuildId: a1b84447f8662a98e90fc5393ecd06fc)
01-23 03:04:12.873 19437 19437 F DEBUG : #11 pc 00011ac7 /system/lib/libutils.so (android::Looper::pollOnce(int, int*, int*, void**)+62) (BuildId: a1b84447f8662a98e90fc5393ecd06fc)
01-23 03:04:12.873 19437 19437 F DEBUG : #12 pc 000baf49 /system/lib/libandroid_runtime.so (android::android_os_MessageQueue_nativePollOnce(_JNIEnv*, _jobject*, long long, int)+26) (BuildId: bc9514224deae74d31e8f9c6320c1168)
01-23 03:04:12.873 19437 19437 F DEBUG : #13 pc 00203955 /system/framework/arm/boot-framework.oat (art_jni_trampoline+92) (BuildId: 998ab63869052575244775bcae7352f276a15bcd)
01-23 03:04:12.873 19437 19437 F DEBUG : #14 pc 00548e63 /system/framework/arm/boot-framework.oat (android.os.MessageQueue.next+178) (BuildId: 998ab63869052575244775bcae7352f276a15bcd)
01-23 03:04:12.873 19437 19437 F DEBUG : #15 pc 00545e47 /system/framework/arm/boot-framework.oat (android.os.Looper.loop+630) (BuildId: 998ab63869052575244775bcae7352f276a15bcd)
01-23 03:04:12.873 19437 19437 F DEBUG : #16 pc 00386d3f /system/framework/arm/boot-framework.oat (android.app.ActivityThread.main+870) (BuildId: 998ab63869052575244775bcae7352f276a15bcd)
01-23 03:04:12.873 19437 19437 F DEBUG : #17 pc 000d39d5 /apex/com.android.art/lib/libart.so (art_quick_invoke_stub_internal+68) (BuildId: 28e02d2dd0e6f025a32c8caab039982a)
01-23 03:04:12.873 19437 19437 F DEBUG : #18 pc 004f8509 /apex/com.android.art/lib/libart.so (art_quick_invoke_static_stub+276) (BuildId: 28e02d2dd0e6f025a32c8caab039982a)
01-23 03:04:12.873 19437 19437 F DEBUG : #19 pc 0012c0b1 /apex/com.android.art/lib/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+160) (BuildId: 28e02d2dd0e6f025a32c8caab039982a)
01-23 03:04:12.873 19437 19437 F DEBUG : #20 pc 004047d1 /apex/com.android.art/lib/libart.so (art::InvokeMethod(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jobject*, _jobject*, unsigned int)+820) (BuildId: 28e02d2dd0e6f025a32c8caab039982a)
01-23 03:04:12.873 19437 19437 F DEBUG : #21 pc 003a3e97 /apex/com.android.art/lib/libart.so (art::Method_invoke(_JNIEnv*, _jobject*, _jobject*, _jobjectArray*)+30) (BuildId: 28e02d2dd0e6f025a32c8caab039982a)
01-23 03:04:12.873 19437 19437 F DEBUG : #22 pc 0008263f /apex/com.android.art/javalib/arm/boot.oat (art_jni_trampoline+110) (BuildId: bcbf52c9a70ae81c20c7036cf1c7b80bcf80b127)
01-23 03:04:12.873 19437 19437 F DEBUG : #23 pc 00720b01 /system/framework/arm/boot-framework.oat (com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run+112) (BuildId: 998ab63869052575244775bcae7352f276a15bcd)
01-23 03:04:12.873 19437 19437 F DEBUG : #24 pc 00727a0d /system/framework/arm/boot-framework.oat (com.android.internal.os.ZygoteInit.main+1932) (BuildId: 998ab63869052575244775bcae7352f276a15bcd)
01-23 03:04:12.873 19437 19437 F DEBUG : #25 pc 000d39d5 /apex/com.android.art/lib/libart.so (art_quick_invoke_stub_internal+68) (BuildId: 28e02d2dd0e6f025a32c8caab039982a)
01-23 03:04:12.873 19437 19437 F DEBUG : #26 pc 004f8509 /apex/com.android.art/lib/libart.so (art_quick_invoke_static_stub+276) (BuildId: 28e02d2dd0e6f025a32c8caab039982a)
01-23 03:04:12.873 19437 19437 F DEBUG : #27 pc 0012c0b1 /apex/com.android.art/lib/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+160) (BuildId: 28e02d2dd0e6f025a32c8caab039982a)
01-23 03:04:12.873 19437 19437 F DEBUG : #28 pc 00403985 /apex/com.android.art/lib/libart.so (art::JValue art::InvokeWithVarArgsart::ArtMethod*(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, art::ArtMethod*, std::__va_list)+348) (BuildId: 28e02d2dd0e6f025a32c8caab039982a)
01-23 03:04:12.873 19437 19437 F DEBUG : #29 pc 00403c37 /apex/com.android.art/lib/libart.so (art::JValue art::InvokeWithVarArgs<_jmethodID*>(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jmethodID*, std::__va_list)+42) (BuildId: 28e02d2dd0e6f025a32c8caab039982a)
01-23 03:04:12.873 19437 19437 F DEBUG : #30 pc 0032a207 /apex/com.android.art/lib/libart.so (art::JNI::CallStaticVoidMethodV(_JNIEnv*, _jclass*, _jmethodID*, std::__va_list)+530) (BuildId: 28e02d2dd0e6f025a32c8caab039982a)
01-23 03:04:12.873 19437 19437 F DEBUG : #31 pc 0006712d /system/lib/libandroid_runtime.so (_JNIEnv::CallStaticVoidMethod(_jclass*, _jmethodID*, …)+28) (BuildId: bc9514224deae74d31e8f9c6320c1168)
01-23 03:04:12.874 19437 19437 F DEBUG : #32 pc 0006d3f3 /system/lib/libandroid_runtime.so (android::AndroidRuntime::start(char const*, android::Vectorandroid::String8 const&, bool)+514) (BuildId: bc9514224deae74d31e8f9c6320c1168)
01-23 03:04:12.874 19437 19437 F DEBUG : #33 pc 00002fd9 /system/bin/app_process32 (main+1172) (BuildId: 08f889e0d2e3e8dc42599b96df5c047a)
01-23 03:04:12.874 19437 19437 F DEBUG : #34 pc 0003312f /apex/com.android.runtime/lib/bionic/libc.so (__libc_init+66) (BuildId: 921835d2917a3751b1d92d2f16e6ef2f)

1 Like

@kaikai I don’t use Android. I was just posting relevant information that may have worked. I do not know if logcat content is helpful or not. Looks like it would be though!

It is still the weekend and Brave support staff usually do not work weekends. @Alice2095 may have more suggestions and will also let you know if you should open a new topic after the weekend. Also, it may help if you post your Android device information.

In the meantime, you might want to check

  1. if there is an update available.
  2. if you can open app in a new private window.

Sorry I can’t provide additional help. Please post an update if anything changes. Take care.

Edit: @kaikai Well, looks like the logcat content did help. The content was posted directly into the issue report created. Way to go! :slightly_smiling_face:

1 Like

I’m having exactly the same issue. I installed Brave Beta and it works fine, but the regular browser crashes immediately every time I launch it.

A couple of points here. First, I find it difficult to understand why bookmark access requires root access in the file system. If I had access to them I could simply move them to where they need to be for the beta version. I also don’t understand why the beta version can’t import them from other versions of Brave. At least that way, crashes like this wouldn’t be as bad.

Secondly - and I’ll say this as someone who has a lot of experience in IT companies - you don’t do product updates like this when your product support people are off for the weekend.

Hello,
The beta and nightly also both crash immediately on start-up.
I don’t seem to be able to navigate to brave://crashes from chrome, and i cannot start brave to try from there.
I have tried clearing cache and force stopping the app.

For those of you who do not mind losing data, you could also try this:

Settings → Apps → Brave → Manage Storage → clear data WARNING this step will erase all data for the app, including bookmarks, settings, etc, but leave the app installed, it will be almost like the first time brave was installed

Test the app

Settings → Apps → Brave → uninstall
Followed by reinstalling from the play store

Test the app

Source: Crashing since last update posted by @Swarvey

1 Like

Clearing data does not work.
Something in the latest update is causing the issue. There is no option to roll back the update.

Post deleted by author

1 Like

Hi Swarvey,

Thanks for your idea. I was initially on dark mode, I switched to light mode, forced stop and cleared cache, rebooted, problem still persists. Reverted back to dark mode, still the same.

1 Like

Post deleted by author

Hi Swarvey,

I have tried all the above regarding Android Webview, I do not see any difference.

Hi @edininja, thanks for reporting. We’ve just released a fix for a similar crash report about 40 minutes ago - https://github.com/brave/brave-browser/issues/27944#issuecomment-1400533356. Can you confirm that your issue still exists?

Hi Steven,

Yes it still exists.

Regards,

Edininja

The same on me, I can’t open any site.