Missing payout, continuous delays and no support!

Briefly describe your issue: There’s an amount that is stuck and payment is never made on those.

What Operating System and Brave version are you using (Menu --> About Brave)? Windows 10 OS Version 2009

Is your browser wallet currently verified? (yes/no) Yes

What date did you verify your wallet? I don’t remember

Have you been able to successfully receive payments in the past? Yes, but small amount, not the entire

Are you using a VPN? (yes/no) No

Are you in a supported region (see here for list of supported regions)? Yes

Does your device pass the SafteyNet check (Android only)? Yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? no

I can DM the screenshots of brave://rewards-internals/ and other places when you guys pick up this ticket.

I see what you are talking about. Same thing happen to my 2nd profile. there are 14 BAT estimated pending reward on it. I know that is not possible bcoz U cannot collect that much in a month. Maybe 3-6 Bat in a month.
The thing is brave do not deduct that BAT from estimated pending reward after I claim the reward. they deduct it a weeks later or not at all. Seems like a bug to me.

1 Like

Can anyone from support please look into this?

How many devices have you logged into? Including the ones where you might have Reset your devices…

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.