Missing November and December Rewards

Briefly describe your issue:
Didn’t receive Nov and Dec rewards to Gemini.
Receive new tab ads but doesn’t count. No notification ads. Last ad record 16.12.2021 (brave://rewards)

rewards-internals Logs… 30 Dec 2022?:man_shrugging:
[30 Ara 2022 ÖS 4:04:45,2:ERROR:refill_unblinded_tokens.cc(225)] Failed to get signed tokens
[30 Ara 2022 ÖS 4:05:40,8:ERROR:refill_unblinded_tokens.cc(225)] Failed to get signed tokens
[30 Ara 2022 ÖS 4:05:41,0:ERROR:refill_unblinded_tokens.cc(225)] Failed to get signed tokens
[30 Ara 2022 ÖS 4:07:35,4:ERROR:refill_unblinded_tokens.cc(225)] Failed to get signed tokens
[30 Ara 2022 ÖS 4:08:11,7:ERROR:refill_unblinded_tokens.cc(225)] Failed to get signed tokens
[30 Ara 2022 ÖS 4:08:30,4:ERROR:credentials_promotion.cc(503)] Token list empty
[30 Ara 2022 ÖS 4:08:30,4:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[30 Ara 2022 ÖS 4:08:30,4:ERROR:credentials_promotion.cc(503)] Token list empty
[30 Ara 2022 ÖS 4:08:30,4:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[30 Ara 2022 ÖS 4:20:14,9:ERROR:refill_unblinded_tokens.cc(225)] Failed to get signed tokens
[30 Ara 2022 ÖS 4:20:53,8:ERROR:refill_unblinded_tokens.cc(225)] Failed to get signed tokens
[30 Ara 2022 ÖS 4:26:40,4:ERROR:refill_unblinded_tokens.cc(225)] Failed to get signed tokens
[30 Ara 2022 ÖS 4:41:51,9:ERROR:refill_unblinded_tokens.cc(225)] Failed to get signed tokens
[30 Ara 2022 ÖS 5:03:38,1:ERROR:refill_unblinded_tokens.cc(225)] Failed to get signed tokens

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10 Pro 21H2
1.34.80 Chromium: 97.0.4692.71
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
04.08.2021 and 30.11.2021
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
N/A
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
N/A

2 Likes

Hi, suggest you DM one of the support team (there are a few but @steeven often seems to look into this issue) with the following:

  • Copy/paste your Wallet ID (found on brave://rewards-internals )
  • Your OS and Brave version (first three lines in brave://version )
  • A screenshot of your Rewards panel in Settings --> Brave Rewards .

hope this helps

1 Like

Same. I have not been paid for November or December. I also cannot connect my verified wallets to Gemini, nor am I getting any ads since December 15th.

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