Briefly describe your issue:
As of January 2021, I have only received two of the monthly rewards, once in March, and a second time today for ads viewed in July.
What Operating System and Brave version are you using (Menu --> About Brave
)?
Windows 10 Home 64-bit (10.0, Build 19042)
Version 1.26.74 Chromium: 91.0.4472.124 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
March 3, 2021
Have you been able to successfully receive payments in the past?
Yes. According to my wallet activity, I regularly received rewards from ad viewing each month, beginning in July 2020. As of January 2021, the monthly payments have mostly been missing.
Are you using a VPN? (yes/no)
No.
Are you in a supported region (see here for list of supported regions)?
Yes. I am in the United States.
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
I have Auto-contribute turned off, and nothing is appearing within my Brave wallet.