Missing Legacy Wallet Option

Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.


No option for legacy wallet transfer on IOS (iPad and iPhone). My desktop shows a QR code.

Can’t be reproduced as you’ve not given me an option on my phone or iPad to complete the legacy wallet transfer.

I want to be able to transfer my months of BAT I accrued into my desktop wallet from my two mobile devices.

Both devices have Brave version 1.22.2 (21.1.21.11)

iPhone and iPad

I follow the instructions but all it gives me is the option to look at “rewards internals” on both devices.

6 Likes

Bumping - I have the Same issue

same issue here. seems they’ve had a few different issues with the rewards.

Bump experiencing the same issue

Bump. Very quiet out here on this front…

I’m having the same issue no clue how to fix it…

@steeven care to chime in on this? Or maybe respond to one of the messages I have sent you?

My iOS brave rewards section shows no legacy wallet transfer option - no transfer option at all. Please assist.

bump. still waiting on solution

Hi there @J.DO welcome to community😊

Please see this link…[NOTICE] Update on iOS Transfer issues - #4 by Mattches
for further information why you are running into this issue.

Best,
Salty🍌

1 Like