Missing BAT tokens sent to Brave Browser

17.651 BAT was sent from my CREDEarn account to my brave browser but I noticed 18 days ago that 17.50 BAT was credited to @BravePublishers which I did not request. Can my 17.50 BAT be transferred back to my browser please?

Reservechain transaction ID is 54be6bac-5a2d-44e3-9abe-c9f637cdd8de

Thanks for reporting. I can help to troubleshoot. A few questions to start:

  • Do you have multiple devices linked to your Uphold?
  • If so, can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/

Thank you in advance!

Hi Steeven,
I am not sure if I have multiple devices linked to my Uphold account.

Screenshots attached above as requested.

Many thanks,

You have your answer in the logs as shown.
For me here’s the lines that count:
|10/30/2020, 11:41:41 PM|ac.enabled|0|
|10/30/2020, 11:40:09 PM|ac.enabled|1|

(1 is true, 0 is false)

You can see when I installed Brave, and I quickly found to turn auto-contribute off. You left it on until November 9th, so you are fine now, but you contributed everything you earned before that to the sites you visited most. No idea if you’ll be contributing for what you earned until the 9th, but I wouldn’t think so.

Unless they can do chargebacks on donations, those BAT are not yours any longer.

That is a flaw isn’t it? Shouldn’t the contribution be disabled by default? I did not plan to contribute anything but from your explanation this was done automatically anyway due to the default setting being On. This is so annoying.

Exactly, it’s on by default. It will give away all earnings unless you change that setting. A major flaw, but probably makes some happier getting all that cash from Brave users unknowingly.

I posted in the feature requests, to try to get that to be off by default.

So I guess nothing has been done about it then. I have 100s of BAT tokens I hope I can withdraw from Cred soon because they have now gone bankrupt.

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