Missing balance from Feb 2021

Hi,

recently looking through a family member’s brave rewards after they switched to a new machine and asked me to take a look. Currently there are 50+ BAT not showing up in the wallet from Feb 2021.

Is something out of sync here? Is there a way I can manually get the browser to go through rewards history and bring back anything that’s not showing?

Thanks

Extra info: I first checked and noticed this outstanding balance last month and decided to wait until this month’s payout day to check again. Still not there.

The wallet holds ~14 BAT, but when I tried to connect my gemini account to it, it 0’d out. This doesn’t concern me too much as it also happened on my primary machine but reappeared a day or two later.

I would have hoped that linking the gemini account would have read the total of the outstanding balance, but no luck

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!