Ca fait 2 mois que je reçois beaucoup moins que prévu sur Uphold (alors que Brave m’indique la vraie somme)
Ce mois ci, je suis censé avoir gagné 16.5 BAT, mais n’en ai même pas eu 0,5BAT de transmis sur Uphold ???
Et c’était déjà pareil le mois dernier, et bien sur aucune réponse du support après contact…
Donc Brave m’indique la bonne somme, mais Uphold n’a pas le même montant. Comment on fait pour obtenir la partie non reçue ?
Parce que ça commence à faire un certain montant d’écart, et hormis se creuser, l’écart n’est pas réglé…
It’s been 2 months that I receive much less than expected on Uphold (while Brave tells me the real amount)
This month, I’m supposed to have won 16.5 BAT, but didn’t even have 0.5BAT transmitted on Uphold ???
And it was already the same last month, and of course no response from the support after contact …
So Brave tells me the right amount, but Uphold doesn’t have the same amount. How do we get the part not received?
Because it’s starting to make a certain amount of difference, growing but not resolved.
As I have shown, this month I was paid on Uphold, but only 0.450…01 BAT, and not 16.5BAT as indicated by Brave Reward.
And I don’t understand how the Brave wallet and the Uphold account can have a different amount since they’re supposed to be linked.
In order to best help you, please include the following in your post:
“I have read through the checklist above, and it seems that none of those reasons apply.” (Yes/no)
Which platform are you on (Android, iOS, MacOS, Windows, Linux)?
Have you ever received payouts in previous months, or is this your first time?
Do you have a verified wallet? That is, is your Brave Rewards wallet connected to a verified Uphold.com account?
If you have a verified wallet , have you ever connected your Uphold account to 3 or more different devices in your lifetime? This includes previous installations of Brave, Brave on different platforms, as well as Brave-Beta, Brave-Dev and Brave-Nightly versions.
If you have a verified wallet , did you ID-verify using an ID from a region that is unsupported by Brave Ads? For example, even if you live in the United States, did you verify with a Kazakhstani passport/driver’s license?
If #5 and #6 do not apply to you, please send me (@steeven] a PM with your brave://rewards-internals information and a small note about your issue. (Android: chrome://rewards-internals ; iOS: Settings > Brave Rewards > Wallet Creation Date > Copy Support Info .) Please copy-paste the information in text, and send via private message only.
Uploading supporting screenshots of your Brave Rewards settings page is very helpful.