MEGATHREAD: June 5th, 2020 Brave Ads Payout Support

Xion · June 6, 2020, 10:40am

Refresh, restart if need be. Make sure you using latest Brave version https://brave.com/latest/

csc79 · June 6, 2020, 10:41am

Yes I have 1.9.76 chromium 81.0.4044.138 64 bits

Xion · June 6, 2020, 10:43am

That’s normal. the system is preparing for the next payout date. It’s always going to change on the 6th on the 6th if that makes sense.

csc79 · June 6, 2020, 10:43am

But no claim option???

Xion · June 6, 2020, 10:45am

Your balance is still the same. Once claim option is available and you claim your balance will adjust accordingly.

Alewoolf · June 6, 2020, 10:48am

Now I have received all the amount!! 3.45 BAT

Xion · June 6, 2020, 10:49am

Wow nice @Alewoolf. I must be next. Admin/Support, please.

nabin786 · June 6, 2020, 10:51am

I don’t know when will I get my amount.

Xion · June 6, 2020, 10:51am

Bro, I can feel it now.

maxmozes · June 6, 2020, 10:56am

For 1 of my PC i got reward, without claiming it, but strange amount of BAT, less then was calculated before 30 of May.
For a second PC I got a message to claim reward, once I opened a new tab, but once I clicked on it and dragged the logo in a proper container, it said that something went wrong, try again later, but this message didn’t reappeared at all…
I wonder what’s going on there.

Xion · June 6, 2020, 11:11am

Still refreshing… Still the same.

nabin786 · June 6, 2020, 11:14am

Still I am also refreshing.

SAGE84 · June 6, 2020, 11:50am

I’m hopeless. Neither I received a payment on May 5 nor will I receive it today. There is no action again. There is no change in both my computer and the phone.

amantovani · June 6, 2020, 11:51am

Hello! Same thing here. No claim button (either May 5th nor Jun. 5th) In my Andriod device the button appeared without issues, but in my windows laptop it doesn’t.
I’ve checked and the Brave version i’m using is the latest.
Thanks!

maxmozes · June 6, 2020, 12:07pm

Now my Mac shows the payment date on August 6, not even July. No any payouts for May.
Some kind of tricky game happens with Brave server I presume. I do hope brave support will fix this up soon.

nabin786 · June 6, 2020, 12:15pm

Same here, I am also not yet receive. I m also hopeless. This is not good for Brave reputation.

SAGE84 · June 6, 2020, 12:20pm

They also know that we will not leave the project. If another browser does this kind of project right now, I would definitely go. But there is no alternative right now and they play this trump card very well …!

oguzhanarslan · June 6, 2020, 12:20pm

Waiting in this way is annoying. When will the support team solve this situation? There is a button on my Android phone but I don’t accept why it doesn’t work in my wallet

d0null · June 6, 2020, 12:26pm

I’m still waiting for a solution to the claim button not working on android since last month! please help… @steeven I already sent u a dm with no answer.

oguzhanarslan · June 6, 2020, 1:40pm

Thanks to the Windows section, most, if not all, lay down. But the problem of not being able to click the button on my android phone continues.