March Rewards (Uphold) not received

The march rewards (about 5.5 BAT aprox) had been announced for april within the brave browser but not payed out yet (April 20th). The Accouncement of the payout disappered / has been reset already… so it looks like no payouts are pending currently. Otherwise, I did receive some of my BAT Rewards from my other computer brave browser.

What Operating System and Brave version are you using ( Menu --> About Brave )?

Versión 1.37.116 Chromium: 100.0.4896.127 (Build oficial) (x86_64)

Is your browser wallet currently verified? (yes/no)

Yes

What date did you verify your wallet?

Don’t remember exact date, but 1 year aprox.

Have you been able to successfully receive payments in the past?

Yes

Are you using a VPN? (yes/no)

No

Are you in a supported region (see here for list of supported regions)?

Yes. Spain.

Does your device pass the [SafteyNet] (Android only)?

Desktop Brave browser. Don’t use Android.

Have you fully completed [Uphold’s CDD]requirements?

Yes

Hope you can help me.
Thanks in advance.

1 Like

@Harckor Hi and welcome to the community. :slightly_smiling_face:

For Uphold users still having payout issues:

Mattches and Steeven are the moderators who handle most of the rewards issues.

To send a direct message (DM) to a moderator:

  1. Click on their icon (or on the About page) then select the Message button in the top right corner or
  2. You can go to your profile and create a new message in Messages.

I would include a link to this topic at the bottom of the DM.

Hello, @Chocoholic
I’ll try what you say.
Thanks a lot! :pray:t3:
Have a good day.

1 Like

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