Make it easier to get from Uphold to cryptocurrency



Before you post!

1. It is important that you have the right expectations for free technical support for free open source software.

For an average business day you should expect about 24 hours before your first response. For the weekend (any post after 3PM PST Friday to 11AM PST Monday) expect about 48 hours before your first response.

We totally love you, but we also have loved ones, pets, and stuffed animals we like to spend time with when we’re not making free software.

2. Did you check out our Common Issues? FAQs and Common Issues - The Brave Community

Clicking on that Lion in the upper-right corner and fiddling with settings is going to solve like 99% of your problems.

3. Keep It Tidy

Rather than posting “+1” or “Agreed”, use the Like button. Rather than taking an existing topic in a radically different direction, use Reply as a Linked Topic.

4. On the Internet nobody knows if you are being funny/sarcastic/rude.

Smileys go a long way, but it’s better if you stick to the facts and say ‘please’ and ‘thank you’. Don’t swear in text, it’s a waste of everyone’s energy.

Any kind of harassment/impersonation/spam will not be tolerated. Once acknowledged. your account will be banned.

5. Help us help you. This is how we expect you to write a post:

  • A. Make a meaningful title. “Clicking on the Done button 3 times crashes Brave” is much better than “Brave suddenly crashed”.
  • B. A screenshot or recording of the issue (Licecap is totally free to use
  • C. A listing of:
    • i. Your Operating System and version (Mac 10.11.x, Windows 7/8/10, Linux distribution, iOS 9/10, Android)
    • ii. Your Brave Version. (Desktop users please copy info from about:brave using the clipboard if possible)
  • D. Detailed step-by-step instructions of how you came across the issue.
    • i. I downloaded and installed Brave.
    • ii. I created a bookmark and clicked the ‘Done’ button three times.
    • iii. Brave suddenly quit and my bookmark was not created.
  • E. Count to 20 and re-read your post. Could someone take offense at your post? Could you say something a bit more clearly?

6. If you do not follow the guidelines above, expect to have your post edited or deleted.

We’re not trying to be rude, we just don’t want to waste energy when we could be releasing new features and bug fixes.

7. Thanks for slowing down to read this. Use the template in step 5 and you can delete the rest.


I don’t have a cryptocurrency account. I went to sign up for the BAT thing and was directed to something called Uphold. Uphold required me to have a crypto wallet… (pant pant pant…) I searched (again…) how to create a wallet for ETH and get money into it. That led to Mist(?) or something…and alternatives… that wanted 100G of my best SSD to dump the blockchain onto… you see where this is going. That killed it right there for me. It’s too many people referring me to too many other people who have some complex processes for me to go through with 3rd party prerequisites with the implications of each step not ever really clearly explained… but it involves my bank account somehow.

For me to get on board, the process has to be simplified and involve entities I trust or at least am willing to try to trust. .

By making me DDG the next step and essentially “go fish” for an explanation from whoever I happen to find about something technical that involves money it’s just too much.

I think I understand what you’re trying to do and I want to support it but those are my issues.

I understand you’re not in the cryptocoin business and you can’t put yourself in a position to pick winners by recommending one or the other, but those are still my issues.

If you, Brave, authored a Bat to bank account step by step explanation of how to get someone like me to use the BAT system I would read it and then maybe try again.