Major trouble redeeming rewards

I made an Uphold account and verified my ID (after some troubleshooting/account mishaps…). I don’t even get a ‘Brave’ option on Uphold which allows me to transfer my BAT. I’ve already linked my bank account.

When I clicked ‘redeem’ on the Brave rewards page, it simply took me to a website and told me to download Brave… which I was already using. I am using the most up-to-date version.

After all of this happened, my Brave rewards page suddenly says ’ Uh oh! The Brave Rewards server is not responding. We will fix this as soon as possible.’

I really like the idea of Brave, but this is getting ridiculous. It shouldn’t be this hard to redeem a reward. If I don’t get this figured out soon, I’m done with this browser. Any help would be fantastic.

I guess I’ll bump this thread once before giving up on Brave completely lol.

Can you try reconnect your Uphold account?
Please try it via BAT triangle icon @ URL bar.

I clicked the BAT triangle -> Verify Wallet, which took me here:

I click ‘Verify Wallet’, which simply takes me to my Uphold dashboard:

Did it still show “Verify wallet” instead of “Wallet verified”?

Yes, it said ‘Verify Wallet’ like the screenshot. I click ‘Verify Wallet’ and it takes me to the dashboard every time, as per the second screenshot.

Bump. Still no luck so far.

I talked to Uphold support and they suggested that I need to be verified on your (Brave’s) end?

Thanks for the confirmation @MiniM. We’ve an issue logged for this. I added your +1 on your behalf.

Apologies for the inconveniences.

Thank you. Where do you think I should go from here? I’m guessing if I start a new account, there would be no way to redeem my old BAT? Is it even possible to start the process over in a way that would work?

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