Macbook Pro restarted and all Brave Data is Gone


#1

Hey Guys,

My laptop restarted, and when it was back up, all my open windows, bookmarks, data, etc was gone as if I had just installed brave. Not sure what to do or how to get it all back. Please Help!

Macbook Pro
MacOS High Sierra
10.13.3

Thank you in advance

Omar


#2

What version of Brave are you using?


#3

The most recent updated version .20.42.


#4

This is weird. Did you install any software on same device that wipes the excessive junks & temp files, like CCleaner or antivirus based performance booster that clears the junk files for device optimization on schedule based automatic optimization?


#5

The weird thing is I feel like the data is still in the programs Library/ApplicationSupport file… I just dont know how to access.

Come to think of it, there was a software update from macOS High Sierra, and after that it was gone.


#6

Also looping in @LaurenWags for assistance. I also believe your data still there. :slight_smile:


#7

I appreciate it, thank you. :crossed_fingers:


#8

Hi @oh-mar

If you navigate to ~/Library/Application Support/brave do you have multiple session-store files?

Lauren


#9

Hi @LaurenWags

There is only 1, named Session-store-1.

Omar


#10

Hi @oh-mar

Unfortunately it sounds like your data may be lost :frowning: Am I correct in understanding that you didn’t update Brave, but rather you updated your OS (which is High Sierra) and the data was gone after that?

Lauren


#11

Yes that is correct. :disappointed: I appreciate you help. Thank you!!


#12

Hi @oh-mar

One last long-shot, is it possible you have a brave-beta folder in ~/Library/Application Support/ that could be housing your Brave data? Probably not, but a teammate suggested it as a possibility.

Thanks,
Lauren


#13

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