Thanks for reaching out. On your OS, can you go to
System Preferences --> Notifications and ensure that Brave is allowed to display push notifications?
Also, taken from our Ads troubleshooting page here on Community:
Before we jump into troubleshooting issues, it seems that there may be a slight misconception about the goals and the way in which the Brave Ads feature is designed. This misconception generally takes the form of:
"When I opt in to Brave Ads, my browser will show me ads whenever I use it."*
This is not entirely true. In reality, this statement should be:
"When I opt in to Brave Ads, my browser will try to show me ads which are relevant to me."*
The difference in wording may seem small, but there is a substantial difference conceptually. The goal is to show you privacy respecting ads that are relevant to the user in the right context (a “match” is found) – not to make sure that all users “see some ads” . Enabling Ads does not guarantee that you’re going to see ads – if the system does not find a match for you in the ads catalog, then you will not see any (more information on this below).
Further, you may see ads appearing regularly today, but tomorrow you may not see any – and that’s perfectly fine . In this situation, it really is a feature , not a bug . We appreciate everyone’s understanding of this distinction and implore you to keep this in mind before assuming that the feature simply “isn’t working”.