Description of the issue:
Lusha browser extension not working.
Steps to Reproduce (add as many as necessary): 1. 2. 3.
- Login to Lusha
- Attempt to use extension on LinkedIn profile
- Not working
Actual Result (gifs and screenshots are welcome!):
See explainer video showing problem:
Expected result:
Extension works (as shown in video in chrome browser)
Reproduces how often:
Always
Operating System and Brave Version(See the About Brave page in the main menu):
Mac OS
Version 1.73.104 Chromium: 131.0.6778.204 (Official Build) (arm64)
Additional Information:
@alblenks most likely you’ll need to bring that up to the developers of the extension.
Yep that was my first port of call (without success) hence seeking help from Brave’s side
@alblenks somehow don’t remember seeing the video before. Circling back to this I hear how you mentioned disabling extensions or clearing cookies, but have you been able to test with something like Shields disabled? If it is a Shields script, then should be seeing it that way.
And of course, other issue here is how you’re saying that it’s not keeping you logged in. Extensions generally would have you logged in at all times and then use it. And the login would be handled through its own extension interface. But from what I’m seeing on your video, the extension is going to its website and all. If it is loading as a page and trying to access, then it would be working via 3rd party cookies which is blocked in Shields unless you modify it to allow.
Overall though, I do want to say the way they built out the extension is kind of bad.
Also have to say not seeing dev tools to know if any errors or anything as you’re trying to login might also be helpful.
Other thing to suggest would be to try to create a second browser profile where you have no other extension and just add Lusha and try. It would help affirm if that has anything.
Lastly, have you gone in and looked over Lusha’s settings?