Lost over 200 BAT

I’ve contacted brave support through email a while back with no response. I had over 200 BAT with auto contributions off. I have my backup phrase keys and when recovered on any device, still shows 0 BAT. I also never linked my uphold wallet. Shouldn’t the brave wallet suffice? All devices running latest versions. I’d like to know where all that BAT went and if I’m going through all this trouble for nothing…

Please see Common Rewards Issues (Work in Progress)