Lost half of my bat tokens randomly

I opened the browser and i suddenly see that almost half of my tokens are gone

@vel1277 you are not sharing any important details

1 Like

same thing just happened to me.

Please provide the troubleshooting information that was requested in the template that automatically appeared when you started this thread.

I didn’t see any troubleshooting information requested. Can you write them down ?

You deleted it when you made your thread. Here it is again:

Please ensure that you’ve read through the following topics/pages thoroughly before opening a topic as your question may have already been answered:

Please try to adhere to this template when reporting bugs. If you think you don’t need to fill out every section in the template fill out as much of it as you can and please be as descriptive as possible when posting.
<---------Delete this line and everything above before posting---------->

Briefly describe your issue:

What Operating System and Brave version are you using ( Menu --> About Brave )?

Is your browser wallet currently verified? (yes/no)

What date did you verify your wallet?

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)

Are you in a supported region (see here for list of supported regions)?

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

1 Like

@rosiecar the “brave rewards” category doesn’t have a template only his subcategories, I requested the brave team some time ago to add a template there but I guess they are to busy

What Operating System and Brave version are you using ( Menu --> About Brave )?
Windows 10 , [
Version 1.25.72 Chromium: 91.0.4472.101 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no)
yes
What date did you verify your wallet?
i dont remember, roughly 2-3 months ago
Have you been able to successfully receive payments in the past?
yes
Are you using a VPN? (yes/no)
no
Are you in a supported region (see here for list of supported regions)? Yes

Does your device pass the SafteyNet check (Android only)?
dont use it on phone
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
yes

Every time I have started a thread, the template has been there. That’s how I got the template that I posted above.

@vel1277 You’re sure you have auto-contribute turned OFF in ALL your devices? The default is ON. Have you tried unlinking and relinking your device to your Uphold wallet?

Yes i am 100% sure, i only use brave on one device. I have turned it for a day like a month ago, but changed my mind and switched it off.

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There are no contributions on my side

I had 5 BATs. Now i have 2…

2 Likes

the same thing is appened to me, yesterday i have 4 bat on brave rewards and now i have 1.6 , where is the problem? I have auto contribute off, i don’know why

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I lost my coins too, like 4 BATs, two weeks ago…

@vel1277 are you referring to your estimated pending BAT? If so, it resets every month after payouts have fully processed.

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Yes. But i didnt get them in my uphold wallet. They are just gone.

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I happens me twice, first time i let it go, but now again…
And im not the only one, thousand of tokens are missing…

@JacobPe @robertopulle @Morlaco13 Please start your own threads, and don’t assume that your issue is any way connected with the OP’s. “Missing” BAT has MANY different causes. If you are referring to a creator/publisher account, then your issues doesn’t even belong in this category–it belongs in the Creators category.