Lost half of my BAT rewards

Figured it was something trivial. You guys are doing a great job. Thank you for being responsive!

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I have a question regarding the Uphold thing.

I see this: Your Brave wallet is managed by Uphold .

That seems to imply I already have an Uphold account.

When I got to Uphold, they don’t show me having an account.

How can you send anything to Uphold for an account I haven’t yet set up.

I have zero prior crypto experience, but now see that I have two different crypto things:

BTC and ETH - and they have their own code.

Perhaps someone could draft a step-by-step explanation of how this is supposed to work for those of us who don’t have prior information with which to follow the assumptions you think we know.

Thanks.

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@Rick Every browser has its own Wallet built in. The tech is provided by / managed by Uphold. It is different than an official Uphold Wallet in that it only exists for the browser on that particular machine/device. It would be separate from any other Uphold Wallet or Browser Wallet you may have. It is also important to know that there is a “Recovery Seed,” which is a list of words that act as a unique key in case you ever need to recover this wallet on a different machine.

I don’t speak for jsecretan or any official Brave members, so they may have more insight.

PS: The Browser Wallet (otherwise referred to as the User Wallet) is for BAT only (Basic Attention Token), which is different than BTC and ETH. BAT is what is referred to as an ERC20 Token, which operates on the Ethereum blockchain. The BAT website is https://basicattentiontoken.org/ and explains what it is all about.

There is much to learn about Brave, BAT, and crypto in general. Good luck.

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Yeah absolutely agree with you @kailedude, thanks for your patience while we get the messaging and interface right here.

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Same issue here i lost somewhere around half of my rewards today and my viewed ads count was way down half or better…disappointing as i was amazed by how much i had earned just browsing. Hopefully there is a easy fix?

Hey,

Some of my BAT turned up to be claimed today (not all, but thats been explained due to timings) however its for ad views but its been “GRANTED” and given an expiry “expires on 10/12/2019”. Surely these are now “my” BAT in “my” wallet for ad views and should not expire.

Its feeling like a bit of a con at the moment.

Please explain and remove the expiry if possible.

Thanks,

PJ

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Maybe a support to learn to cashout BAT to uphold wallet or other wallet.

@TYP_PJ

I can confirm from my side, that nightly version already upgraded and message about expiration is gone

ok cool… thanks for the info.

PJ

Hi @Arien sorry for the inconvenience, yes, this is just a display bug where uncashed in “payment receipts” weren’t reflected in the total when the 5th clicked over. Should be hotfixed this week.

Thank you for the assistance!

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I was also deposited only once and then the contributions are no longer activated and nothing and even though my channel is verified and everything is not because that answer …!

But how to manage our uphold account ? how to see it ?
i created an account but can’t find something to link the BAT wallet from Brave to my BAT wallet from uphold.

@Norway_10 If you are a content creator (have a website, youtube channel, etc.), then you are supposed to be able sign up to be a Brave Verified Publisher, and link your Creator Account to your existing Uphold Wallet: https://brave.com/creators/ . If you are referring to the the Browser Wallet, which is attached to the Ads Rewards–those cannot currently be linked to an external wallet. That is a functionality that is supposed to be launched at some point in the future.

I had the same problem. Browser was showing 81 ads and the next day was around 40. Im back above 80 now but really weird that it happened

I do have the same problem. Did anyone got any updates from support yet?

Update on my account.

I received over 5.0 BAT(1.59 USD) coin Grants in my wallet yesterday.

Sorry for late update

Its a glitch, try to write support brave, they will help you

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