I recently did the one time legacy transfer so I can access my tokens.
After finishing the QR scan and being notified it may take several minutes for funds to show up. I’ve waited, and continued to wait. And my funds are nowhere to be seen.
Can someone please help.
Thank you for reporting! Please DM with the following information:
Copy/paste your Wallet ID (found on
Your OS and Brave version (first three lines in
A screenshot of your Rewards panel in
Settings --> Brave Rewards.
This will help to speed up the troubleshooting. Thank you in advance!
Copied and pasted OS and Brave version
Has there been any update?
you need drop message no in public message.
Still no update, have lost all brave coins after a year of usage.
Please do something about this. I’ve messaged the community forum twice and have had no response.
Has there been any update in the legacy transfer that went wrong
@nosredna - can you confirm that you still haven’t received? A fix for this was pushed about 1hr ago. Thanks.
@steeven I am in the same situation. I was able to scan the qr on my laptop several weeks ago within settings in the iOS Brave app, but a transfer has never been applied to my laptop. At the time I made sure to update both iOS and Chromium Brave browsers and both device updates before I initiated the legacy transfer. I will message you the info you requested from the community member above. Shouldn’t there be a ledger containing my iOS wallet amount?
Nope, literally nothing as expected.
I really would like this fixed. This is some of the worst support I have received before. It’s taken 2 months and still nothing has happened.
@nosredna, have you read and followed the instructions on Support’s post?
We appreciate everyone’s patience with this issue. At this time, almost everyone who has encountered one of these issues with iOS funds not transferring should have received the funds in their desktop wallet. A very small number of users seem to have hit a known edge case(s) and may still not have received their funds. Note that the team is diagnosing the issue and those users will still have their funds transferred properly.
If your BAT has still not transferred, you’re v…
Hopefully @steeven is able to give you some update on the progress with your issue soon, @nosredna
Edit: @nosredna delete your image, sensitive information
Can’t delete picture as using mobile device
Is this now on the forum
I’m a bit of an idiot, I’m talking to you through gmail, not the brave forum. So I didn’t think it was being posted there too ffs at least I’ve learnt my lesson
No worries, we’ve all been there…
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Any update? Nothing my end still
We have instructions on how to proceed with this particular issue here:
We wanted to give an update on issues related to the transfer of funds from your iOS to Desktop device after the updating to v1.22 (Legacy/QR code transfer). We understand that the process did not work or did not work exactly for many of you which I’m sure is frustrating and even more frustrating to not know the status of the issue or when it will be resolved. Please note that, while the issue is particularly complex, we intend to ensure everyone receives any due payment.
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