Briefly describe your issue:
After a bowser update lost all my bat and the logs are full of messages like: “[14/06/2021, 4:24:33,3 da tarde:ERROR:ad_rewards.cc(280)] Payment balance is not ready” and “[21/06/2021, 11:00:40,3 da manhã:ERROR:publisher.cc(763)] Publisher info not found”. This happened a few weeks ago but I waited since some of the problems magically disappeared with the BATs appearing again in the accounts. That hasn’t happen unfortunately.
What Operating System and Brave version are you using (
Menu --> About Brave)?
Windows 10 v. 20H2 || Brave v. V1.27.109
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
I verified it today, but the first time was 16/April/2021
Have you been able to successfully receive payments in the past?
Not payments to UpHold account, I had around 8/9 BAT.
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??