Lost 50% of BAT balances after restoring wallets

Brave Rewards Rewards Support
1

I moved my two wallets to new machines but when I restored them each lost about half of their balances.

OS: Windows 10 Pro 1909 Build 18363.900
Brave: Version 1.10.93 Chromium: 83.0.4103.106 (Official Build) (64-bit)
Neither wallet is verified

2

any help here???

3

i have the same problem

4

How can i get back my missing BAT?

5

@foxtrot,
The BAT that you had previously – was this all earned from Ads or was some of it gained from free BAT grants?

6

There might have been one or two 20 BAT grants in each account but it was mostly from ads. One account is missing 236 and the other is missing 206.

7

@foxtrot,
Can you send me a DM with the information in your brave://rewards-internals page so I can have Rewards team take a look?

9

Still missing 442 BAT from my accounts. Any update?

10

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