Login Email not coming at all

Briefly describe your issue:

I am on a new PC, and in trying to log in to an existing rewards account, the login email never comes. I have tried several times over a two week period. Yes, I have checked spam folder.

What Operating System and Brave version are you using? (Menu --> About Brave)

Windows 11, Brave Version 1.52.117 Chromium: 114.0.5735.90 (Official Build) (64-bit)

Who is your verified custodian? (Uphold/Gemini/bitFlyer)

Uphold and I’m logged in,

Are you in a supported region? (see here for list of supported regions)


Which one are you talking about ?
Brave rewards or Brave creators ?

Cause if its just Brave rewards, and Uphold login email doesn’t come, then needs to be raised with Uphold at

If talking about Brave creators login Email not being received, then would need to be investigated by Brave by contacting at

Hmm, okay, sorry, I had it wrong…

But, when on a new PC, BRAVE REWARDS doesn’t have any “log back in” type of wording until you click join… I wasn’t clicking join because I was already a member, I was worried a new account would be made and a google search brought me to the log in for brave creators but I didn’t catch it.

Where can I offer feedback? For people trying to relogin, when on a new device, the Brave Rewards panel should probably be reworked so it doesn’t appear like you’re completely starting a new account. There’s zero indication you’ll be asked to link a wallet/custodian until after clicking join.

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