Sorry for such an outspoken message, understandably, there’s some frustration at this end.
Please can we update the login? Currently I have 2FA set up. When I log in, it instead sends and authorization email, then (if) the email arrives, I can click it, then I need to enter 2FA. This is a problem, as below…
Note, during signup, etc. everything worked.
#1 The email no longer arrives (no matter how many times I request it). So I cannot log in. This makes Brave’s rewards, tipping, etc. not very useful to me. This makes BAT, in this case, also of no use.
#2 Most times, I’m nowhere near email, so have to go back and access an email application (in the beginning it arrived, but now it does not). This can be fixed by logging in with the username, password, and 2FA.
Note: Having to go backwards to email for some link, is a royal pain (putting it mildly).
#3 Bouncing back and forth between email, web browser and authentictor/authy (all three) does not create a good usability experience. One should only need their 2FA app Not even my bank accounts or crypto accounts do this! (they use a login/password and 2FA).
Email is not unsubscribed, I’m not on a no-send (like those at Sendgrid, etc.)
Question, does the email you send comply with SPF, DKIM, DMARC? If not, I won’t be the only user with this issue (and I’ve seen others have the issue).
Currently I’ve stopped recommending Brave, as well as advising clients away from BAT. Sorry for being so outspoken, that’s the frustration coming through.
Finally, I’m not so sure Brave is ready, why? ==> this has been raised as an issue a few times, yet it seems nothing has been done to fix this? In turn, this leads new users to assume the developers are not engaged, listening, or motivated to improve?
Please give a final answer… Yes or No? - And when will this issue be resolved?
Sorry for the frustration. Thank you, i appreciate you looking into this.