Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
**2 issues - 1: a link in my portfolio of TD Ameritrade does not work. It gives me this “Requests by the server have been blocked by an extension.” 2: I cannot sign in to my Fidelity Investments website, although it works in Chrome.
**How can this issue be reproduced?**For TD Ameritrade:
1.log in to your account
2.go to “My Account” “Positions”
3. see the list of holdings. Click on the bond cusip# link.
The stock holding symbols can be clicked on and you will be sent to that holding’s page. The BOND holding cusip should also be clickable, but when clicked on, it tells me that requests by the server have been blocked by an extension.
Brave Version( check
Version 1.19.90 Chromium: 88.0.4324.146 (Official Build) (64-bit)
Mobile Device details
MS Surface Pro4
This works fine in Chrome
Issue #2 - Cannot sign in to Fidelity.com
How to reproduce this? Go to Fidelity.com. Try to sign in to your account.
Expected result? I should be able to log in, lol.
What actually happens? I get this “We’re sorry. There was a technical issue.” along with this: “Reference Error: 18.5cf86668.1612647486.57794fae”
Mobile Device? MS Surface Pro4