Like other users, BAT from last payout date has not been credited

I’ve not received approx. 14 BAT from the payout on 5 May 2020. I’ve verified with Uphold. My version of IOS is old - 10.10.5, which may be the reason? However, I received BAT in my first month using Brave Rewards (March 2020).

Could anyone at Brave advise on what to do?

Many thanks

J

Hi @JDoB - welcome to community, and thanks for reaching out! If you update to the latest version, 1.16.2, that should fix your issue!

Hi @steeven

Thanks for your response.

The issue is I’m using a 2013 iMac, and it’s not able to update past my current version. Is there any way to claim my BAT given this is the case? As I said, I received BAT from March 2020 (my first month using Brave).

Cheers

J

Hi @JDoB - what desktop version are you on?

Hi @steeven

Sorry for the late reply. I’m using a OS X Yoemite 10.10.15

Cheers

J