Less BATs credited in Zebpay than total earnings

Briefly describe your issue:
I had a total earning of 84.25 BATs before I linked my account to Zebpay, after linking my balance became zero and there was a message that it’ll be credited to my zebpay account soon.
But out of 84, only 16BATs were credited to my zebpay account. I thought maybe in some time, it’ll be corrected but that hasn’t happened.

Zebpay account balance:
Screenshot from 2024-02-08 17-27-41

What Operating System and Brave version are you using? (Menu --> About Brave)

OS: Ubuntu Linux
Brave Version:
Version 1.62.156 Chromium: 121.0.6167.139 (Official Build) (64-bit)

Who is your verified custodian? (Uphold/Gemini/bitFlyer)

Are you in a supported region?
Yes, I’m in India.

Hello - When did you connect? The deadline to connect vBAT ended on November 2nd. vBAT is longer considered valid, and was removed from the Brave Rewards experience. This means that even if you’re on an old version of Brave that still shows a vBAT balance, that vBAT can no longer be redeemed after the deadline.

I created my account on zebpay in September and connected around the same time, the balance was credited on 11 Nov.

Please submit your issue here: https://support.brave.com/hc/en-us/requests/new?ticket_form_id=1900000382047


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