LastPass Connection Error


#1

A screenshot of the error message: https://gyazo.com/9563940468139ab923ed08e02234b940
"An error occurred while trying to contact the server. Please check your internet connection."

about:brave
Brave: 0.19.134
rev: 316cfa522ffe6a558fe9f2f3f299c0c602dfb691
Muon: 4.5.38
libchromiumcontent: 63.0.3239.132
V8: 6.3.292.49
Node.js: 7.9.0
Update Channel: Release
OS Platform: Microsoft Windows
OS Release: 10.0.16299
OS Architecture: x64

I started using Brave yesterday, and LastPass kept throwing the error above and then logging out. I was able to log back in, only to have the error reappear and log me out a few minutes later.
Starting earlier this afternoon, I am no longer able to log in at all. When I type in my password, it loads for a second and then throws the above error.
I found one other instance of someone mentioning this issue, on a reddit post from 5 days ago.


#2

Hi @sed,
Did you enable “Strict Site Isolation” in Preferences > Security? Enable that setting may cause some issue with LastPass.


#3

Yes, I did have that enabled. I was unaware that interfered with LastPass. After turning off Strict Site Isolation, the problem has been resolved. Thank you!


#4

Thanks for confirming @sed. I added your +1 to the issue and you can track the progress here

Let me close this thread in favor of LastPass on MacOS "Can't reach Server". Please continue the discussion on that thread.

Best,
:slight_smile:


#5