Hey there!
You are using the support right now, which is this community 
I agree that it’s unusual to not have an email support, but I like the idea of this public forum, where a lot of eyes can see and work on your problem, employees and just other users as well.
I can see that this feature would be useful to be implemented, however I never thought about it that way, as I usually like to “collect” tabs in the background before opening them. This might be a good idea to include in future development though. I just found this post, which would suggest that someone is currently looking into this.
For now, could you try to press Ctrl + Shift while clicking on a link you want to open in a new tab? It’s not the most comfortable solution, but it works.