Description of the issue:
Can’t log in to Jira Cloud, Confluence Cloud, or Bitbucket with Shields enabled
Exact URL of the website in question:
Did the issue present with default Shields settings? (yes/no)
Does the site function as expected when Shields are turned off?
No - a second site (id.atlassian.com) is used to process the login, and default settings still have Shields enabled on that site
Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no):
Does the site work as expected when using Chrome?
Brave version (check
Version 1.15.75 Chromium: 86.0.4240.99 (Official Build) (x86_64)
The following Atlassian applications seem to have trouble with the standard Shields configuration:
- Jira Cloud, Confluence Cloud (url pattern:
- Trello, if account has been migrated to Atlassian account
These sites all process their logins through id.atlassian.com and redirect back to the original host. Something with the default Shields configuration makes the login fail. Disabling Shields on the application site doesn’t help, because Shields are still enabled at the actual ID site.
Found a previous post here alluding to the same cause, although lack of information had it go unsolved: Jira is not working with brave
Enabling third-party cookies for
trello.com seems to do the trick.