Issue with zebpay wallet

Having issue connecting to wallet in my phone. SAMSUNG M21

Android 12; Build/SP1A.210812.016
Brave 1.66.120, Chromium 125.0.6422.165

Who is your verified custodian?
zebpay

Yes in supported country.

@atfarhan Firstly, something doesn’t seem right because your address shows chrome://rewards but it should be brave://rewards. Even if you typed in chrome://rewards it should redirect. Do you have an official version of Brave or where did you grab it from?

Even moving past that, try to reset your Rewards and then attempt to connect. Go to brave://rewards and click on Reset. It will erase the current Rewards profile (nothing else in your browser, so everything is safe) and start a new one. See if it is able to connect.

EDIT

Actually, @Evan123 not sure if it’s anything to worry about, but I did notice it doesn’t redirect on Android like it does on Desktop. If someone like OP is navigating to chrome://rewards instead of brave://rewards is it same exact menu or could it cause a difference? And regardless, should this be addressed as a bug and fixed in Android code?

Btw, when I go to chrome://flags on my Android, it looked like options were the same but it loads with white background. When I went to brave://flags it loaded with black background. So that at least was telling me it’s being recognized with some sort of difference.

Tried resetting the settings as you suggested still having same issue. I downloaded the browser from google playstore. And i am using the latest version as i keep updating my app.

And about brave://rewards . I tried correcting the chrome to brave. But it automatically gets redirected to chrome://rewards.

Before when uphold was available i didn’t have any issue. Now when its zebpay i am having this issue. Been trying to connect for more than 2 months

1 Like

Thanks for confirming and checking that @atfarhan. I know I tagged in @Evan123 and I’m hoping he can follow up with you. He can also try to look to see if there are any known issues with the ZebPay integration which might need resolved.

Thank you for your quick response. Will wait to hear from Evan.

Please submit your issue here and we investigate further

Thanks!

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