Issue playing CNN's website videos!

Hello,

These days I have noticed that videos on the CNN website do not play! An example link:

To troubleshoot further I followed few steps:

  1. Disabled all extensions. Videos failed to play!
  2. Unchecked Addition Filters. I use two of them Fanboy Annoyances List and uBlock Annoyances List. Same, videos on CNN stopped! Start/Pause button inside the video, doesn’t work!
  3. On Brave Shields I changed from Aggressive to Standard blocking . Issue persist!
  4. Disabled Brave Shields. Issue resolved!!! :cowboy_hat_face:
  5. Enabled uBlock Origin (Brave Shields OFF) with Easy/Privacy List, Fanboy Annoyances List and uBlock List enabled. No problem at all! Videos are working properly with no issue!

It seems that some blocking rule interferes on this issue. Do you guys have the same problem on CNN’s website?

Thanks

Brave Version 1.29.79 Chromium: 93.0.4577.63 (Official Build) (64-bit)
OS Version: Windows 10 Home 21H1 19043.1202

@tonialb,
Thank you for the information and for the detailed report – really appreciate you taking the time to give all the information up front.

So it looks like I can reproduce this as well on my end – I’ve reached out to our web compatibility team for more information.

This should help, give it 24/48hrs.

It seems the problem has been solved. :wink:

Thanks for the support guys.

1 Like

I am still having the cnn video playback problem on my Mac running OS 10.14.6 and Brave
Version 1.29.80 Chromium: 93.0.4577.63 (Official Build) (x86_64)

The video will play after I disable shields. Here is an example - https://www.cnn.com/videos/us/2021/09/12/mary-trump-donald-boxing-match-commentary-september-11-sot-vpx.cnn

I’d appreciate any suggestions.

First attempt failed to open the link! Same behavior as before! But with the difference that even with Shields OFF, it didn’t worked, in my case!

But I managed to open the link using two different scenarios. On both scenarios, Brave Shields remains UP with settings:

Trackers & ads blocking = Aggressive
Upgrade connections to HTTPS = ON
Block scripts = OFF
Cookie blocking = Only Cross Site
Fingerprinting blocking = Standard

  1. After I failed to open the link I tried the next video, which it worked! Then I went back to the your video again. Now it opened!

  2. On my Desktop I use HostsMan. Deactivation of this gave the expected result directly!

Brave Version 1.29.80 Chromium: 93.0.4577.63 (Official Build) (64-bit)
OS Version: Windows 10 Pro 21H1 19043.1202

Re-tested https://www.cnn.com/videos/us/2021/09/12/mary-trump-donald-boxing-match-commentary-september-11-sot-vpx.cnn Played back fine, a small delay when it plays when you click the play button.

Using Aggressive Ads/Trackers, scripts=off. https=on and standard fingerprinting. I would test in private window mode.

In my case, the problem came from this line, in MVPS Hosts list:

0.0.0.0 c.amazon-adsystem.com

When i delete this row, everything works. If you put it back, the video gets stuck again! Tested with Shields ON and OFF!

Thank you Amazon! :stuck_out_tongue:

I think the root of the problem is on this script:
c.amazon-adsystem.com/aax2/apstag.js

If I block it using Dynamic Filtering on uBlockOrigin, I don’t have any trouble playing this video.

https://imgur.com/BBRbVZG

Note this was fixed with: