Is it possible to refund BAT contributed through auto-contribute which was turned on without my knowledge?

Brave Rewards
1

Briefly describe your issue:
Auto-contribute was turned on without my knowledge and donated BAT. I had no idea at all that it was turned on.

What Operating System and Brave version are you using (Menu --> About Brave)?
Mac
Version 1.39.122
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
2022
Have you been able to successfully receive payments in the past?
yes
Are you using a VPN? (yes/no)
no
Are you in a supported region (see here for list of supported regions)?
yes
Does your device pass the SafteyNet check (Android only)?
yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
yes

2

@Mattches Can you help me please

3

If it is any satisfying, an issue is logged here- https://github.com/brave/brave-browser/issues/15308. You can drop your comments there as well.

4

No, they usually don’t reverse auto-contribute or anything. It’s one of those things that you take as a learning experience. You can always create a Support Ticket to find out, which you can do by completing the form at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431

Just be advised that they have guides and tutorials for the browser. Any money taken would have already been paid to others, meaning you’d be asking a company to sacrifice money. When you get things, it’s always important to read about the settings and make sure you have things in place.

That said, they are working on simplifying things for people in the future. As to whether they’ll do anything for you, I can’t say with any level of certainty. I can only suggest you reach out to them through the support ticket and see what they tell you.

5

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