Briefly describe your issue:
I used to have a Xiaomi Redmi 8a where I have collected some bats over the time (less than 5), never verified the wallet and I gave it to my mom when I changed phones this year, didn’t reset it.
Near a month ago I decided to enable the rewards system in the new phone and was collecting them without issue until today, I checked the logs to see if I could get any hint and saw this:
The issue is similar in both phones, the ads stopped working the same day. Same errors
I already uploaded the log
- Case number 1: 3374e180-56b0-4809-8e2a-7226d4e9243e
- Case number 2: I’ll upload it later, the site is giving me 504 gateway timeout error
What Operating System and Brave version are you using (Menu --> About Brave
)?
Brave 1.32.112 Chromium: 96.0.4664.45 (Official Build) (64-bit)
Revision 76e4c1bb2ab4671b8beba3444e61c0f17584b2fc-refs/branch-heads/4664@{#947}
OS Android 11; Build/RP1A.200720.011
Is your browser wallet currently verified? (yes/no)
None of the two android wallets has been verified
What date did you verify your wallet?
N/A
Have you been able to successfully receive payments in the past?
- In my current phone not yet, this month is the first,
- In the old phone, yes, for almost 6 months
Are you using a VPN? (yes/no)
Nope
Are you in a supported region (see here for list of supported regions)?
Yes, Colombia
Does your device pass the SafteyNet check (Android only)?