Installation of Brave desktop Windows 10 - 64 bits unsuccessful


Description of the issue:

I tried to install Brave from ''https://brave.com/", with no success so far.

After the download and the verification of the downloaded installer ‘‘BraveBrowserSetup.exe’’, I get a small windows with the message ‘‘The installer failed to start’’. The trust level of the exe is ‘‘Trusted Installer’’ and the execution is run as administrator. The version from the ‘‘properties’’ of the exe is 1.3.361.133, the size is 1.212.032 bytes.

I downloaded a ‘‘Brave offline installer’’ from ‘‘https://www.fileour.com/download/brave-browser-for-windows-64bit/’’. The installer is ‘‘BraveBrowserStandaloneNightlySetup.exe’’.
The trust level of the exe is ‘‘Trusted Installer’’ and the execution is run as administrator.
During the installation, after 15 seconds,I get the message ‘‘The installer encountered error 124’’. The version from the ‘‘properties’’ of the exe is 1.3.361.133, the size is 105.707.144 bytes.

Please help. Thanks.

Regards,

Jean-Luc

How can this issue be reproduced?

Some behaviour at every trial.

** Versions
‘‘BraveBrowserSetup.exe’’ : from the ‘‘properties’’ of the exe is 1.3.361.133, the size is 1.212.032 bytes.
‘‘Brave offline installer’’: from the ‘‘properties’’ of the exe is 1.3.361.133, the size is 105.707.144 bytes.

Additional Information:

None

1 Like

Hello there @Jean-Luc please accept my apologies for this issue. Just wondering if you had Brave previously installed on your device? As previous damaged file may be causing an issue with the installation.

Also, could you please provide me with some screenshots of the errors you are receiving?

Be waiting for your response.