harshg
December 17, 2024, 1:26pm
1
Description of the issue:
When I try to log into Instagram on Brave, I enter the correct password, but it says it’s incorrect.
Steps to Reproduce:
Open Brave.
Go to instagram.com .
Enter your username and password.
Click “Log In.”
Actual Result:
An error message appears saying the password is incorrect.
Expected Result:
I should be logged into my Instagram account.
Reproduces how often:
Every time I try to log in.
Operating System and Brave Version:
Operating System: [Your Operating System, e.g., Windows 10, macOS Monterey]
Brave Version: [Version number from About Brave
]
Additional Information:
I’ve tried clearing cookies and cache, and disabling extensions.
I’ve also tried logging in on a different browser and it works fine.
2 Likes
Thank you both for reporting — have opened an issue here:
opened 08:09PM - 19 Dec 24 UTC
webcompat/not-shields-related
site-bug
OS/Desktop
### Description
When trying to login to Instagram using the username/password f… ields, the browser tells you the password you've entered is incorrect, even when it is entered accurately. Note that when testing, logging in with other browsers worked without any issue.
Logging into Instagram in Brave:
https://github.com/user-attachments/assets/a9969b39-1bc6-406e-9183-06e473300334
Logging into Instagram in Safari:
https://github.com/user-attachments/assets/22f85a9c-dbf9-4e9b-9083-0b2fc6addd89
### Steps to reproduce
1. Launch Brave
2. Try logging into Instagram.com using username/password fields
### Actual result
Browser says password is incorrect
### Expected result
Should login normally
### Reproduces how often
Easily reproduced
### Brave version (brave://version info)
Always
### Channel information
- [x] release (stable)
- [ ] beta
- [ ] nightly
### Reproducibility
- [ ] with Brave Shields disabled
- [ ] with Brave Rewards disabled
- [ ] in the latest version of Chrome
### Miscellaneous information
Initial user report:
https://community.brave.com/t/instagram-cannot-log-in-with-brave-browser/587215
1 Like
Have the exact same problem
RSophia
December 22, 2024, 9:43am
5
I have the same problem.
Does any one knows how to solve it?
Following
byrnez
December 24, 2024, 7:49am
6
having the same issue i believe devs have noted it down
I am having the same problem, even if I use a Guest Account. I have no problem logging in with Chrome, Safari, or Firefox.
i have same the issue as well, tried private window it works
_ash
December 26, 2024, 7:59pm
10
I’m also having the same problem, it works fine on Safari though
I’m having the same problem when trying to login via Brave. Firefgox, Chrome, Edge works without any problems.
Yeah, I can concur. Running Brave on Ubuntu 24.10, and this problem has been bugging me for almost two months. Any fixes are appreciated!
having the same problem in normal and private windows. fully reset Brave, cleared history, cache, cookies, everything. still not working
being weird, curious, anxious and feeling woried if and if Brave manipulate our correct Instagram login password for something bad
same issue for weeks now - macbook air m3 sonoma 14.7
opening a private window allowed me to log in but I have multi accounts for businesses I manage their social media and this does not help
tried clearning everything, reinstalling Brave = nothing has works - please fix asap
I am having this issue as well, but strangely only with one of my instagram handles (i have a few accounts and it works fine with the other ones, though, they are through google accounts and the one that’s not working just uses the regular username field) (it works on all browsers except for brave and i’ve checked and re-checked both the username and password multiple times)
Brave might have bad intention upon being not willing to resolve this Instagram login problem and Brave may be collecting our Instagram passwords for their own purposes
Regards, Budi
I have the same issue with two different instagram accounts
@samantha @harshg @nlldiamond @_ash @ironclad_chomskyan and whoever else…just wanting to make sure.
Is this still an issue?
If you open your browser in a private window, are you able to login?
If you try in a new test profile, can you login? If not aware how, it’s hamburger menu → more tools → add new profile
Does it work in Brave Beta or Brave Nightly?
NOTE
If it works in private window then means it’s cookies or extensions.
If it works in test profile, means settings or extensions most likely…though can be some weird profile corruption/issue.
If doesn’t work on any of the above but works well in Beta or Nightly, then means something weird with that version but likely to get fixed in update.