Infinity load in random pages ( ⇦ Slow loading or No loading)

djprmf · June 10, 2022, 7:09pm

Deleting cookies and cache doesn’t solve the issue.
If solve in your installation, maybe wasn’t related with this case

Mattches · June 10, 2022, 7:24pm

Seems like the cookies suggestion has resolved the issue for some but not others, and also the recent updates (btw latest hotfix update is for v1.39.122 — please update and test again to see if the issue is resolved afterwards) resolve the issue for some but not others.

I’m bringing this information to the team again and will see what they say. Again, please ensure everyone updates to the lates build (v1.39.122).

nintendork07 · June 11, 2022, 12:16am

No change with 1.39.122 for me, cookie fix doesn’t work either.

M1 Macbook Air, MacOS 12.4

SalmonOfKnowledge · June 11, 2022, 1:11am

I tried changing my search engine from Google to DDG and while not ideal, it seems to have helped.

DogeKing · June 11, 2022, 1:19pm

Version 1.39.122 Chromium: 102.0.5005.115
Still nothing - new profile no loading only few sites also tried with private window same outcome.

Condobloke · June 12, 2022, 3:06am

updated…reinstalled cleanly…browser history, cookies, cached images and site setting all cleared on close of browser. eetcvetcv etcv etc…

All this crap should not have to be done to simply use a browser.

We do not need to go through that with Chromium, Firefox etc etc

This issue started ion MAY 29

lolidoli · June 12, 2022, 2:50pm

Same here. But why are you guys uninstalling and reinstalling your whole computers? Geezuz. There are plenty of people that have issues and they have done no changes. This is a problem at Brave.

Have issues both at desktop and mobile.

djprmf · June 13, 2022, 7:21am

I don’t think there are users reinstalling the system.

But the problems appear to be only related with the desktop version - in multiple systems, Windows, Linux and macOS.
Android and iOS doesn’t appear to be affected.

DogeKing · June 13, 2022, 10:08am

Yeap for me on phone everything is working fine but on PC I have problem for long time 2/3 weeks.

nintendork07 · June 13, 2022, 2:08pm

looks like they finally found the issue and are implementing fixes in nightly. really hope it’s fixed for good soon, because it’s really intrusive

github.com/brave/brave-browser

Many users experiencing extremely slow load times (or no loading at all)

opened 07:10PM - 06 Jun 22 UTC

Brave-Matt

perf OS/Desktop

## Description It appears that we have a good number of users reporting that the browsers load times have slowed to a crawl, if sites load at all. There don't appear to be many common threads between reports other than that. There are several reports that I will continue to add to this issue as I dig them up. One user left a recording of the behavior (shown here: https://youtu.be/KW0dPinJKBo). So far, we've seen that: - A couple users seem to have better results after using switching to Shields v1 (via flag), but this does not resolve the issue for all users - Un/reinstalling resolves the issue temporarily but after a while the issue returns - Disabling FPP did not resolve the issue - Disabling HWA did not resolve the issue - Clearing cache for site(s) resolves the issue temporarily (for some users) but the issue persists after a while ## Steps to Reproduce No official steps to reproduce just yet — seems to simply "happen" without any direct action causing it. ## Reproduces how often: Frequently ## Brave version (brave://version info) v1.39.111 ## Version/Channel Information: - Can you reproduce this issue with the current release? Y - Can you reproduce this issue with the beta channel? Y - Can you reproduce this issue with the nightly channel? Y ## Other Additional Information: - Does the issue resolve itself when disabling Brave Shields? N - Does the issue resolve itself when disabling Brave Rewards? N - Is the issue reproducible on the latest version of Chrome? N ## Miscellaneous Information: User threads: - https://community.brave.com/t/infinity-load-in-random-pages-slow-loading-or-no-loading/398629

289wk · June 14, 2022, 3:17pm

Temporary fix (thanks to investigations by Brave developers plus others at GitHub), until updated stable release of Brave Browser comes along . . .

–

Windows OS users:

At https://github.com/brave/brave-browser/issues/23267 , a recent comment by ‘Gorxor’:

Added --enable-features=NavigationThreadingOptimizations to my desktop shortcut (Windows 10), and no more “sometimes page doesn’t load on first try” issues anymore for me as well. Also no crashes or other problems detected yet.

–

Mac OS users:

You would start up Brave Browser using the Terminal.app command line.

At https://github.com/brave/brave-browser/issues/23267 , a recent comment by ‘nintendodork07’:

in terminal put:

open -a "Brave Browser.app" -n --args --enable-features=NavigationThreadingOptimizations

–

What I finally did, in order to make use of the proposed fix, switch:

--enable-features=NavigationThreadingOptimizations

In a Brave Browser > New Window, I sent the browser to: brave://version

I copied the entire Command Line string, to a text editor window, in which I could then edit the string.

brave_version_find_Command_Line_string

The leading part of the Command Line string:

/Applications/Brave Browser.app/Contents/MacOS/Brave Browser

I replaced with the following string:

open -a "Brave Browser.app" -n --args

then I added a single SPACE character, followed by all of the known switches (there are several) plus any flag switches.

IF there are flag switches, then they will begin with switch:

--flag-switches-begin

and end with switch:

--flag-switches-end

So, IF there are flag switches, then the proposed fix, switch:

--enable-features=NavigationThreadingOptimizations

I located BEFORE switch:

--flag-switches-begin

IF there are NO flag switches, then I located the proposed fix, switch at the tail end of all the switches.

And I made sure to also include the necessary single SPACE characters, because there needs to be a single SPACE character that separates all the switches.

I am using 2 flag switches.

So, the altered Command Line string that I use, became:

open -a "Brave Browser.app" -n --args --disable-client-side-phishing-detection [FOLLOWED BY MANY SWITCHES, AND THEN THE PROPOSED FIX, SWITCH:] --enable-features=NavigationThreadingOptimizations --flag-switches-begin [FLAG SWITCHES] --flag-switches-end

That is the Command Line string that I entered into the Mac’s Terminal.app window, in order to start up Brave Browser.

–

@Chocoholic tip - tx

–

quicksite · June 15, 2022, 5:29am

This does not work for me on MacOS. Launching this way thru terminal command still requires 9 seconds before i only then see the cached page of the last URL i’d opened, but then it takes another 60+ seconds of idle time whereby I cannot click new-tab icon, I cannot perform any actions at all in the browser, i just have to wait and wait and wait until whatever is happening in the b.g. unbeknownst to me completes. There’s no visual or other indicator that “ok, you can now use the browser and it will work”. It’s all trial and error.

quicksite · June 15, 2022, 5:42am

My intent is to go back and back to prior stable releases at github to trial and error if any of the prior releases are problem free. I understand @djprmf djprmf(https://community.brave.com/u/djprmf) 's warning that prior releases wont have the latest security patches, and that’s incredibly impt. But right now I just want to see if there is a relatively recent release that “works” without these long inexplicable background loading processes that render the browser unusable.

So, for example, here is a stable release from about a month ago (May 2022), https://github.com/brave/brave-browser/releases/tag/v1.38.117 but i cant figure out how to download a MAC .dmg or .pkg installation file. Github’s generic instructions do not make any sense to me; I am not an engineer.

Blockquote

macOS

Brave-Browser-*.dmg or Brave-Browser-*.pkg will install this version.

what does this mean? How do i formulate a URL that will download me the Mac version? I take it * = the version number … but please if anyone can help me, much appreciated. Just seems to me if we “crowdsource” this via trial and error, a BRAVE software engineer can then trivially recognize what new/different element in the more current source code is the likely instigator of the problems so many people are seeing ?

289wk · June 15, 2022, 5:50am

@quicksite

Thanks for trying. I amended my previous reply, again.

My suggestion, is that you wait for the next Brave Browser update.

CMBtx · June 19, 2022, 9:08pm

Just FYI: This problem still persists and reinstallation solves it only for a day or so before it returns. So it definitely seems to happen after something changes in the browser.

DogeKing · June 20, 2022, 9:45am

We all from here are waiting for new fresh update so we can continue using brave like before.

banko · June 21, 2022, 11:36am

I know I can go on github, but I shouldn’t have to. I’ve been on Brave since the beginning and I’m starting to lose patience.Why can’t this be solved quickly? So any news on how long for a solution?

SalmonOfKnowledge · June 21, 2022, 6:06pm

Yeah, it’s a little annoying. I expected today’s update to fix the issue but it didn’t.

treego14 · June 21, 2022, 6:55pm

Same issue persists here after 1.40 update today … I am on Desktop Linux via Chromebook.

JimB1 · June 21, 2022, 8:33pm

Probably the best way to monitor the situation would be to watch for the GitHub issue(s) to be closed out.

I notice someone submitted a PR also which he seems to think will fix it, but I have no idea whether there’s any validity behind this.